Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cesar Moreno Melendez

Milpitas,CA

Summary

Dynamic and results-driven sales professional with a proven history of being a top performer. Leveraging extensive experience in the automotive industry, I possess a strong ability to adapt to challenges and excel in high-pressure environments. My comprehensive skill set, honed over years of dedicated sales work, enables me to deliver exceptional results and drive customer satisfaction. I am committed to achieving goals and continuously improving performance to contribute to organizational success.

Overview

9
9
years of professional experience

Work History

General Sales Manager

Volvo Palo Alto
09.2022 - Current
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Upheld company policies and implemented standards fairly.
  • Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Sales Associate

Volvo Palo Alto
02.2021 - 09.2022
  • Built relationships with customers to encourage repeat business.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Delivered high-quality service by addressing customer concerns promptly and professionally.

Parts Counter Sales Person

BMW of Mountain View
08.2016 - 09.2020
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
  • Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
  • Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Served as a mentor to new hires, helping them get acclimated to their roles and contributing to a positive team dynamic.

Associate

In N Out Burger
07.2015 - 08.2016
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Education

High School Diploma -

Silver Creek High School
San Jose, CA
05-2015

Skills

  • Leadership and team building
  • Employee Motivation
  • Team Development
  • Sales Development
  • Budgeting and finance
  • Sales Leadership
  • Pipeline Maintenance
  • Sales process optimization
  • Revenue Generation
  • Internet sales management
  • Goal attainment

Languages

Spanish
Native or Bilingual

Timeline

General Sales Manager

Volvo Palo Alto
09.2022 - Current

Sales Associate

Volvo Palo Alto
02.2021 - 09.2022

Parts Counter Sales Person

BMW of Mountain View
08.2016 - 09.2020

Associate

In N Out Burger
07.2015 - 08.2016

High School Diploma -

Silver Creek High School

Similar Profiles

CREATE PROFILE
Cesar Moreno Melendez