Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cesar Olivo

Brooklyn,NY

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Planet Fitness
04.2025 - Current
  • Collaborated with team members to achieve daily sales goals and improve store operations.
  • Educated members on fitness programs and services available at the facility.
  • Addressed member concerns promptly, ensuring customer satisfaction and retention.
  • Demonstrated adaptability in fast-paced environment while handling multiple tasks effectively.
  • Greeted customers and provided outstanding customer service.

Overnight Crew Member

United Services Companies
01.2025 - Current
  • Monitored inventory levels and reported shortages to management for timely replenishment.
  • Collaborated with team members to complete nightly tasks efficiently, maintaining a positive work atmosphere.
  • Improved store efficiency by restocking shelves and organizing inventory during overnight shifts.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.

Retail Sales Associate

Lids
10.2024 - 04.2025
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Crew Member

Chipotle
11.2023 - 09.2024
  • Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
  • Assisted in training new crew members on operational procedures and customer service standards.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Associate of Science - Physical Therapy

Borough of Manhattan Community College
New York, NY
06-2026

Skills

  • Multi-tasking
  • Customer service
  • Heavy-lifting
  • Teamwork and collaboration
  • Problem-solving
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Planet Fitness
04.2025 - Current

Overnight Crew Member

United Services Companies
01.2025 - Current

Retail Sales Associate

Lids
10.2024 - 04.2025

Crew Member

Chipotle
11.2023 - 09.2024

Associate of Science - Physical Therapy

Borough of Manhattan Community College

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