Summary
Overview
Work History
Education
Skills
References
Timeline
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Cesar Plata Plata

San Jose,CA

Summary

I come from a background where I learned the values of hard work and respect from a young age. My heritage and education have allowed me to be bilingual and be fluent in Spanish and English. My experience has allowed me to gain strong multitasking and time management skills, as well as the ability to work diligently under pressure. I am proficient in providing excellent customer service and know the importance of having exceptional communication skills and a positive attitude toward everyone.

Overview

4
4
years of professional experience

Work History

Server

Dennys Diner
San Jose, CA
03.2021 - Current
  • As a dedicated server at Denny's, I have established myself as a vital team member and an invaluable asset to the Denny's team, consistently providing exceptional service and creating a welcoming dining experience for guests. With a friendly personality, attention to detail, and strong work ethic, I have garnered a reputation for delivering outstanding customer service.
  • My enthusiasm for the job shines through as I greet guests with a friendly smile, making them feel comfortable and valued from the moment they walk through the door. I excel in building rapport with patrons, creating a positive atmosphere that keeps them coming back to Denny's time and time again.

Secretary

AAA Construction Norcal
San Jose, CA
12.2021 - 08.2023
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Reviewed invoices and billing statements for accuracy before submitting them for payment processing.
  • Organized and maintained filing systems for important documents. Handled confidential documents with discretion.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Prepared expense reports in accordance with company policies and procedures.
  • Created and updated spreadsheets to track and report data.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed. Updated contact lists on a regular basis; created new contacts as needed.

Secretary

Escuela Popular
San Jose, CA
11.2022 - 01.2023
  • I worked as a volunteer secretary for Escuela Popular, assisting the Immigration Services Advisor branch. During my time as a volunteer, I performed the following:
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Handled confidential documents with discretion.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.

Education

High School Diploma -

Andrew P. Hill High School
San Jose, CA
06-2023

Some College (No Degree) - Accounting And Finance

Evergreen Valley College
San Jose, CA

Skills

  • Critical thinking and complex problem-solving
  • Leadership Skills
  • Decision Making
  • Adaptability
  • Ability to Work Under Pressure
  • Multitasking and organization Skills
  • Excellent Customer Service Skills
  • Communication Skills
  • Foreign language proficiency
  • Hospitality service expertise
  • Team collaboration
  • Cash handling
  • POS operation
  • Positive guest interactions
  • Shift leadership
  • Phone reception
  • Calendar management
  • Task prioritization
  • Prioritization and time management
  • Confidentiality
  • Legal documentation preparation
  • File management

References

References available upon request.

Timeline

Secretary

Escuela Popular
11.2022 - 01.2023

Secretary

AAA Construction Norcal
12.2021 - 08.2023

Server

Dennys Diner
03.2021 - Current

High School Diploma -

Andrew P. Hill High School

Some College (No Degree) - Accounting And Finance

Evergreen Valley College

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Cesar Plata Plata