Cesar Recinos
Arcadia,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Mulholland Brand
01.2023 - 07.2023
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Negotiated terms and contracts with clients to maintain profitable sales.
Sales Representative
Den Defenders
Sacramento, CA
2022.01 - 2023.02
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Addressed each customers' needs and wants to recommend suitable product options.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Personal Trainer Owner
Leave Nothing Training
01.2011 - 01.2022
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Courier
Fedex Express
City of Industry, CA
12.2003 - 01.2011
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Verified package information to check for accuracy and completeness.
Education
No Degree - General
Pasadena City College
Pasadena, CA09.1999
High School Diploma -
Norwalk High School
Norwalk, CA06.1997
Skills
- Excellent Presentation Skills
- Strategic Sales Techniques
- Relationship Cultivation
- Strong Communication and Interpersonal Skills
- Serve Customers
- Lead Generation
- Superior Organizational Skills
- Health and Wellness Education
- Leadership and Coaching
- Facilitating Seminars and Workshops
- Leadership Skills
- Lifestyle and Nutrition Guidance
Certification
Certified Personal Trainer
Languages
Spanish
Full Professional
Timeline
Territory Sales Manager
Mulholland Brand
01.2023 - 07.2023
Sales Representative
Den Defenders
2022.01 - 2023.02
Personal Trainer Owner
Leave Nothing Training
01.2011 - 01.2022
Courier
Fedex Express
12.2003 - 01.2011
No Degree - General
Pasadena City College
High School Diploma -
Norwalk High School
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