Dedicated Shift Manager and Apprentice Insulator with experience in team collaboration and staff training. Skilled in cash management and problem-solving, contributing to efficient operations and exceptional service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Apprentice Insulator
RABCO Insulation Inc
Crofton, Maryland
03.2024 - Current
Operated hand and power tools for insulation installation tasks.
Followed safety protocols to maintain a safe work environment.
Collaborated with team members to complete projects efficiently.
Maintained tools and equipment in good working condition.
Installed insulation materials in commercial buildings.
Loaded and unloaded trucks with supplies needed for the job at hand.
Measured and cut materials to size using a variety of hand tools such as knives, scissors, saws and shears.
Cleaned up debris around work area after completion of job tasks.
Shift Manager
Sardis pollo à la brasa
Laurel , Md
09.2022 - Current
Managed daily operations to ensure smooth restaurant service.
Trained and supervised staff on food safety and service standards.
Resolved customer complaints and ensured satisfaction with service quality.
Implemented training programs to enhance team performance and efficiency.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Inspected work areas regularly for cleanliness and organization standards.
Developed and maintained positive working relationships with staff, customers, and vendors.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Coached employees on interactions with customers to drive exceptional service.
Communicated with other shift managers to facilitate continuum of customer service.
Responded quickly and effectively to emergency situations as they arose.