Cesar Rojas
Miami,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
Work History
Drone Operator
Red Belt Productions
10.2022 - Current
- Maneuvered drone around obstacles and obstructions.
- Followed work specifications to obtain needed photography.
- Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
Photographer
Red Belt Production Corp
07.2018 - Current
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Customized photography strategies based on intended use and client preferences.
- Edited, toned, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Store Manager
6311 Group (Tmobile Store)
11.2015 - 12.2019
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Monitored employee performance and identified performance gaps for corrective action.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Trained and mentored associates to teach daily tasks and procedures.
Store Manager
Comunicaciones Celluphone
06.2009 - 10.2015
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Updated and maintained store signage and displays.
Regional Sales Supervisor
Telefonica Movistar
07.1997 - 05.2009
- Conducted in-depth research on competitor trends, products and services.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Identified new markets for penetration by carefully researching potential customers' buying habits.
- Directed and supervised staff performance.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Supported sales team members to drive growth and development.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Education
No Degree - Home Inspection
InterNACHI
Miami, FL (Online)04.2023
High School Diploma -
Colegio Tirso De Molina
Caracas - Vzla07.1994
Skills
- Excellent Workflow Management
- Creative Thinking
- Attention to Detail
- Customer Service
- Decision Making
- Relationship Development
- Photography and Videography
- Engaging with Diverse Customers
- Complaint Resolution
- Building Customer Loyalty
- Sales Expertise
- Business Development and Planning
Timeline
Drone Operator
Red Belt Productions
10.2022 - Current
Photographer
Red Belt Production Corp
07.2018 - Current
Store Manager
6311 Group (Tmobile Store)
11.2015 - 12.2019
Store Manager
Comunicaciones Celluphone
06.2009 - 10.2015
Regional Sales Supervisor
Telefonica Movistar
07.1997 - 05.2009
No Degree - Home Inspection
InterNACHI
High School Diploma -
Colegio Tirso De Molina
Similar Profiles
Sharad AroraSharad Arora
Music Video Producer & Director at Colourist Productions, Zee Music co., T series, Red Ribbon, Jass RecordsMusic Video Producer & Director at Colourist Productions, Zee Music co., T series, Red Ribbon, Jass Records
Joseph MaddaloneJoseph Maddalone
Colorist/BTS Photographer / Production Assistant at "BUSINESS" Greg Costa, Red Lamp ProductionsColorist/BTS Photographer / Production Assistant at "BUSINESS" Greg Costa, Red Lamp Productions
Samantha CisnerosSamantha Cisneros
Intern at Red ProductionsIntern at Red Productions
Mariela Cabrera FrometaMariela Cabrera Frometa
Registered Nurse at Saint Anne’s Nursing CenterRegistered Nurse at Saint Anne’s Nursing Center
Mateo CadelagoMateo Cadelago
Customer Service Escalation Specialist at Ensemble Health PartnersCustomer Service Escalation Specialist at Ensemble Health Partners