Cesar rojas
New York,NY
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using ECW/EPIC appointment scheduling system to manage over one hundred patients weekly. Organized and accurate in managing patient flow.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
NEW YORK GASTROENTEROLOGY AND HEPATOLOGY
12.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Basic knowledge of epic system, such as navigate, look throughs medical notes and procedure.
- knowledge of ECW System.
Bartender
CLAW DADDY
08.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Cashier/hostess/bartender
Haru Sushi
09.2017 - 12.2022
- Assist customer placing order and helping with any ongoing offers
- Accepting phone calls, ensuring customers information is in correctly and scheduling reservation
- Serve and help customer with their order
- Having a good attitude and upselling drinks and food.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
cashier/shift manager
Mcdonald fort lee
01.2015 - 06.2017
- Greeting and ensuring that customer had a good experience
- Upselling the promotional/ seasonal items
- Answering any question and guiding customer
- Ensuring that employee follow safety procedure and have a good attitude toward customer
- In charge of balancing hours and daily inventory of the store.
Education
Bachelor of Arts - Social Studies Teacher Education
City College of New York of The City University of New York, The
New York, NY06.2025
Associate of Arts - Childhood Education
Borough of Manhattan Community College of The City University of New York
New York, NY06.2023
Skills
- Active listening skill, knowing how and when show empathy, very patience understanding others and the ability to relate to others, good manners and leadership skills
- Teamwork and Collaboration
- Overseeing Front Desk
- Reminder Calls
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
NEW YORK GASTROENTEROLOGY AND HEPATOLOGY
12.2022 - Current
Bartender
CLAW DADDY
08.2022 - Current
Cashier/hostess/bartender
Haru Sushi
09.2017 - 12.2022
cashier/shift manager
Mcdonald fort lee
01.2015 - 06.2017
Bachelor of Arts - Social Studies Teacher Education
City College of New York of The City University of New York, The
Associate of Arts - Childhood Education
Borough of Manhattan Community College of The City University of New York
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