Cesar Rosales
Leadville,CO
Summary
Adept at engineering innovative solutions and leading teams to enhance productivity and safety, I significantly boosted customer satisfaction and employee morale at O’Reilly. My expertise in snow removal and conflict resolution, coupled with a proven track record of optimizing systems and processes, underscores my ability to exceed employer expectations in challenging environments.
Overview
2025
2025
years of professional experience
Work History
Window Cleaning and Snow Removal
Action
- Designed and implemented custom engineering solutions tailored to client needs, resulting in increased customer satisfaction.
- Mentored junior engineers, providing guidance on best practices and industry standards.
- Consistently delivered high-quality work while adhering to strict safety and regulatory compliance guidelines, ensuring a safe and productive work environment.
- Improved system efficiency by optimizing software algorithms and implementing hardware upgrades.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Manager
O’Reilly
11.2024 - Current
- Designed and implemented custom engineering solutions tailored to client needs, resulting in increased customer satisfaction.
- Mentored junior engineers, providing guidance on best practices and industry standards.
- Consistently delivered high-quality work while adhering to strict safety and regulatory compliance guidelines, ensuring a safe and productive work environment.
- Improved system efficiency by optimizing software algorithms and implementing hardware upgrades.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Education
High School Diploma -
Summit High School
Frisco, CO06.2016
Skills
- Heavy equipment operation
- Ice control measures
- Snow removal expertise
- Conflict resolution techniques
- Snow plow attachment handling
- Public safety awareness
- Accident prevention strategies
- Team coordination aptitude
- Physical stamina maintenance
- Work zone safety protocols
- Snow clearing
- Traffic control
- Debris removal
Languages
English and Spanish
Native or Bilingual
Timeline
Manager
O’Reilly
11.2024 - Current
Window Cleaning and Snow Removal
Action
High School Diploma -
Summit High School
Similar Profiles
Vanessa BESSONVanessa BESSON
Adjointe responsable de magasin at ACTIONAdjointe responsable de magasin at ACTION
Hardie Celeste NkouandaHardie Celeste Nkouanda
Employée de magasin at ActionEmployée de magasin at Action
Julie GONNETJulie GONNET
Responsable de magasin at ACTIONResponsable de magasin at ACTION
Aleyna OZKANAleyna OZKAN
Employé de magasin at ACTİONEmployé de magasin at ACTİON
Alyssa VigilAlyssa Vigil
Scheduling Staffing Administrator at LowesScheduling Staffing Administrator at Lowes