Cesar Ruiz
Kissimmee,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Salesperson
ORLANDO AUTO PARTS AND RECYCLING
Orlando , FL
05.2023 - Current
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Monitored inventory levels and placed orders as needed.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Operated register, handled cash and processed credit card transactions.
Warehouse Worker
PepsiCo
Orlando , FL
03.2022 - 01.2023
- Maintained accurate inventory records using computerized tracking systems.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Developed corrective action plans when needed to resolve quality issues.
- Analyzed data collected during the inspection process in order to identify trends or patterns related to product defects or malfunctions.
- Assisted with correcting systemic problems in order to eliminate errors.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
Warehouse Worker
Amazon
Orlando , FL
08.2018 - 12.2021
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Reviewed and approved product specifications, ensuring they met both external and internal quality standards.
- Maintained stock levels in accordance with company policies.
- Verified accuracy of incoming shipments against purchase orders.
- Developed and maintained quality documentation, including quality manuals, procedures, and records.
- Monitored changes in quality regulations and standards, updating company practices to maintain compliance.
- Maintained accurate inventory records using computerized tracking systems.
Education
High School Diploma -
FATIMA HIGH SCHOOL
VENEZUELA08-2003
Skills
- Customer Engagement
- Complaint Handling
- Account Management
- Deal structuring
- Product Inspection
- Inspection documentation
- Operations Management
- Assembly and production
- Quality Checks
- Order Management
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Salesperson
ORLANDO AUTO PARTS AND RECYCLING
05.2023 - Current
Warehouse Worker
PepsiCo
03.2022 - 01.2023
Warehouse Worker
Amazon
08.2018 - 12.2021
High School Diploma -
FATIMA HIGH SCHOOL
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