Cesar Samaguey

Sandwich Artist

SUBWAY®Restaurants

01.2020 - Current

Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Kept food preparation area, equipment, and utensils clean and sanitary.
Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Collaborated with team members to complete orders.
Operated register to process payments and collect cash payment for order totals.
Improved customer satisfaction by consistently providing friendly and efficient service.
Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Used proper techniques to prepare food and ingredients.
Increased overall efficiency by promptly restocking supplies as required during shifts.
Checked and restocked utensils and condiments in appropriate locations for guests.
Became familiar with products to answer questions and make suggestions.
Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
Trained new employees by demonstrating tasks and coaching during daily activities.
Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Cleared trays and removed trash from tables before sanitizing surfaces.
Cleaned and maintained all areas of restaurant to promote clean image.
Trained new team members on procedures, customer service, and sales techniques.
Operated cash register to ring up final bill and process various forms of payment.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished serving stations with fresh food and cleaned up spills.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Prepared salads, soups and sandwiches for customers.