Cesar Sierra
Dallas,TX
Summary
Technician with extensive experience in troubleshooting, maintenance, and repair of diverse systems. Strong analytical and problem-solving skills enable effective diagnosis of complex issues. Achievements include enhanced system performance and reliability through proactive maintenance and prompt repairs. Capable of delivering high-quality service under pressure.
Overview
5
5
years of professional experience
Work History
Technician
Zerorez Dfw
Irving, Texas
12.2019 - Current
- Executed professional carpet cleaning using Zerorez technology for superior results.
- Established customer trust, promoting additional services like upholstery and tile cleaning.
- Surpassed customer satisfaction expectations through exceptional service delivery.
- Maintained equipment and organized vehicle for optimal operational readiness.
- Adhered to safety protocols to protect personal and client environments.
- Communicated advantages of Zerorez effectively to customers.
- Recommended beneficial solutions through a consultative approach.
- Demonstrated strong communication skills via active listening and effective sales closure.
Skills
- Carpet cleaning
- Equipment maintenance
- Customer service
- Safety compliance
- Sales techniques
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Technician
Zerorez Dfw
12.2019 - Current
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