Cesar Sosa
Gilbert,AZ
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and product recommendation skills. At World Market, I excelled in teamwork, problem-solving, and inventory management, significantly contributing to store performance and getting things when needed. I believe I am skilled in money handling and fostering customer relationships. I can be very friendly and outgoing. I am especially good at maintaining a neat, organized workplace.
Overview
1
1
year of professional experience
Work History
Sales Associate
World Market Cost Plus
02.2023 - 09.2023
- Organized racks and shelves to enhance store visual appeal, engaging customers and highlighting specific merchandise.
- Efficiently handled cash transactions, ensuring adherence to company policies and accuracy in financial exchanges.
- Fostered customer relationships to promote repeat business and enhance satisfaction.
- Managed returns, exchanges, and refunds according to store policies.
- Prepared merchandise for sales by pricing and tagging items appropriately.
- Assisted customers in locating products and checked inventory availability across store locations.
- Provided exceptional first impressions to welcome existing and potential customers.
- Maintained product availability and store appearance by rotating stock and restocking shelves.
- Processed POS transactions accurately, returning currency, coins, payment cards, and receipts promptly.
- Collaborated with team members to enhance overall store performance through sharing best practices and offering support.
- Boosted sales revenue by establishing strong connections with customers and recommending products tailored to their needs.
- Contributed to the training of new staff members on company policies, product knowledge, and sales techniques.
- Delivered personalized shopping experiences for repeat customers by remembering preferences and offering tailored recommendations.
- Coordinated in-store promotions and events to drive foot traffic and increase sales opportunities.
- Managed efficient cash register operations to facilitate smooth transactions.
- Engaged in friendly conversations with customers to better understand individual needs and preferences.
Sales Associate
Spirit Halloween Store
08.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Education
No Degree -
Highland Highschool
4301 E Guadalupe Rd, Gilbert, AZ 8523405.2024
Skills
- Teamwork and Collaboration
- Exceptional customer service
- Time Management
- Problem-solving skills
- Merchandise Display
- Product Recommendations
- Friendly and Helpful
- Attention to Detail
- Inventory and Stocking
- Sales floor organization
- Reliable and punctual
- Money Handling
Music and pop-culture
I love music, I play the guitar and the drums and have extensive knowledge on many different genres. Pop-culture has always been a big part of my life;I love to collect things, and I believe these traits can translate into being a knowledgeable sales associate that can talk with customers and create connections.
Languages
German
Limited Working
Spanish
Limited Working
Timeline
Sales Associate
Spirit Halloween Store
08.2023 - 11.2023
Sales Associate
World Market Cost Plus
02.2023 - 09.2023
No Degree -
Highland Highschool
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