Dependable person who successfully provides fast, high-quality customer service to guests in any settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Pool Technician
Splish Splash Pool Services
11.2021 - Current
Tested and balanced pool water to maintain safe and healthy swimming environment.
Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Assembled and disassembled filters for pool openings, closings and repairs.
Educated customers in proper pool operation and maintenance.
Pool Technician
Champion Pools
11.2017 - 11.2021
Tested and balanced pool water to maintain safe and healthy swimming environment.
Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Educated customers in proper pool operation and maintenance.
Assembled and disassembled filters for pool openings, closings and repairs.
Sales Associate
RaceTrac
03.2017 - 11.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Server
Genghis Grill - Build Your Own Stir Fry
08.2016 - 03.2017
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Princeton High School
Princeton, TX
05.2016
Skills
Flexible Schedule
Adaptability and Dependability
Organizational skills
Customer service excellence
Customer retention
Empathy and understanding
Languages
Spanish
Native or Bilingual
Timeline
Pool Technician
Splish Splash Pool Services
11.2021 - Current
Pool Technician
Champion Pools
11.2017 - 11.2021
Sales Associate
RaceTrac
03.2017 - 11.2017
Server
Genghis Grill - Build Your Own Stir Fry
08.2016 - 03.2017
High School Diploma -
Princeton High School
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Jesus ZunigaJesus Zuniga
Owner at Splish Splash Detailing Services LLC.Owner at Splish Splash Detailing Services LLC.