CESAR ZAMBRANO
Orlando,FL
Summary
Reliable Night Auditor with superb expertise in balancing accounts, bill paying and financial forecasting. Trained in Hospitality Software's and financial analysis with excellent mathematical skills and accuracy.
Overview
8
8
years of professional experience
Work History
Night Auditor
HHM Hotels Country Inn And Suites
Orlando , OK
2023.04 - Current
- Verified customer credit to establish payment method for accommodations.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Prepared detailed audit reports at the end of each shift.
- Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
Front Desk Agent
HHM Hotels Country Inn And Suites
ORLANDO , FLORIDA
2022.02 - 2023.12
- Kept accurate records of guest transactions.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Supervised daily operations of hotel front desk in absence of manager.
- Posted charges, updated accounts and issued bills to departing guests.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
- Coordinated with internal departments to handle wide range of guest needs.
- Managed cash drawer responsibly throughout shift.
- Processed payments accurately and efficiently.
- Verified accuracy of room rates and other charges during check-in process.
Front Desk Agent
Westgate Lakes Resort & Spa
Orlando , OK
2021.09 - 2023.01
- Kept accurate records of guest transactions.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Assisted with luggage handling for incoming guests.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Supervised daily operations of hotel front desk in absence of manager.
Production Specialist
Poliolefinas Internacionales S.A
Maracaibo , Zulia Venezuela
2016.04 - 2021.07
- Analyzed data from previous productions to inform decisions about current projects.
- Assisted in developing plans for upcoming product launches.
- Monitored inventory levels and ordered new supplies as needed.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Separated products according to weight, grade and size of material to produce final product.
- Classified defects from finished orders for record tracking and statistics.
- Coordinated with vendors to obtain necessary raw materials or components for production runs.
- Maintained records of all production processes, materials used, and related costs.
- Examined final products for conformance with quality and design standards.
Education
Bachelor of Science - Petrochemical Engineer
UNEFA
Maracaibo2015-07
Skills
- Generating Reports
- Facility Maintenance Monitoring
- Financial Reporting
- Occupancy Rates Analysis
- Complaints Management
- Teamwork and Collaboration
- Balancing Accounts
- Balancing Transactions
- Decision-Making
- Revenue Monitoring
- Conflict/Issue Documentation
- Room Inventory
- End-of-Day Processes
- Administrative Skills
- Listening Skills
- Effective Planning
Languages
English
Professional
Spanish
Native/ Bilingual
Italian
Elementary
Timeline
Night Auditor
HHM Hotels Country Inn And Suites
2023.04 - Current
Front Desk Agent
HHM Hotels Country Inn And Suites
2022.02 - 2023.12
Front Desk Agent
Westgate Lakes Resort & Spa
2021.09 - 2023.01
Production Specialist
Poliolefinas Internacionales S.A
2016.04 - 2021.07
Bachelor of Science - Petrochemical Engineer
UNEFA
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