Cesar Flores
Incline Village,Usa
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
23
23
years of professional experience
Work History
Cashier / Stocker
Shell Gas Station
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Bakery Team Lead
Savemart
06.2021 - 10.2023
- Improved bakery efficiency by implementing streamlined processes and procedures.
- Increased customer satisfaction through consistently delivering high-quality products and excellent service.
- Achieved a reduction in waste by closely monitoring inventory levels and adjusting orders accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and feedback to staff members.
- Ensured a safe work environment by maintaining strict adherence to food safety guidelines and sanitation standards.
- Boosted sales through the introduction of new product offerings and creative merchandising displays.
- Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
- Developed recipes for new products and improved existing recipes.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Wrapped, boxed and weighed bakery department products.
- Enhanced customer satisfaction by creating appealing and delicious baked goods.
- Streamlined baking processes for improved efficiency and reduced waste.
- Implemented inventory management systems to minimize spoilage and control costs.
- Trained new employees on proper baking techniques, equipment use, and ingredient handling procedures.
- Operated and maintained bakery equipment, including ovens and mixers.
- Followed food safety standards when handling ingredients.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Packaged finished products for sale.
- Prepared dough for variety of pastries, cakes and breads.
- Replenished bakery items in display cases.
- Determined baking times for various items.
Cashier /Stocker
CVS Pharmacy
11.2018 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Prep Cook
Stony Ridge Uncommon Kitchen
08.2020 - 06.2021
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Showcased creativity in garnishing dishes, adding visual appeal that enhanced overall dining experience for guests.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
- Improved labor cost management by accurately tracking time spent on specific tasks during shifts.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Adjusted recipes based on ingredient availability or customer request.
Deli Cook
Safeway
05.2001 - 08.2020
- Enhanced deli offerings by developing and implementing new recipes for sandwiches, salads, and side dishes.
- Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Collaborated with team members to provide exceptional customer service and high-quality products, leading to increased customer satisfaction.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
- Successfully managed inventory by conducting regular audits of supplies and placing timely orders as needed.
- Improved overall efficiency by multitasking in various roles such as cashier, cook, or stocker when necessary.
- Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
- Consistently maintained food temperatures within safe ranges by monitoring cooking equipment settings throughout the day.
- Operated and maintained grills, fryers and other cooking equipment.
- Adhered to strict food safety regulations and hygiene standards.
- Monitored food temperatures for proper cooking and safe consumption.
- Cleaned food preparation equipment, work areas, and counters or tables.
- Followed recipes and cooking techniques for consistent results.
- Prepared meals according to customer specifications.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Restocked stations and supplies during slower periods between rushes.
Education
Certified Fundamentals Cook CFC - Food Services Management
American Culinary Federation
Reno Nv09.2025
Certificate - Sales And Retail
Center For Employment Training
El Centro, CA06.2006
Skills
- POS Systems
- ID Verification
- Customer Service
- Returns processing
- Product restocking
- Product Recommendations
- Cash Register Operation
- Cash Handling
- Loss Prevention
- Refund handling
Timeline
Cashier / Stocker
Shell Gas Station
10.2023 - Current
Bakery Team Lead
Savemart
06.2021 - 10.2023
Prep Cook
Stony Ridge Uncommon Kitchen
08.2020 - 06.2021
Cashier /Stocker
CVS Pharmacy
11.2018 - 08.2022
Deli Cook
Safeway
05.2001 - 08.2020
Certified Fundamentals Cook CFC - Food Services Management
American Culinary Federation
Certificate - Sales And Retail
Center For Employment Training
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