Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Awards
Timeline
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Cesar Castillo

4301 Summerlinn Dr, West Linn,Oregon

Summary

Dynamic EMT with proven experience at American Medical Response, excelling in emergency response, patient assessment, and crisis management. Recognized for strong communication skills, situational awareness, and the ability to perform under pressure to ensure safety and stability in high-stakes environments. Bilingual and skilled in collaborating with diverse teams, while maintaining compliance with documentation and regulatory standards. Seeking to leverage medical expertise, rapid decision-making, and commitment to public safety in a role with the Department of Homeland Security.

Overview

8
8
years of professional experience
1
1
Certification

Work History

EMT

American Medical Response
Aloha , OR
11.2023 - Current
  • Served the diverse community of Washington County, earning the trust of families to care for, and support their loved ones.
  • Followed safety protocols during high-pressure emergency situations.
  • Remained level-headed and proactive during emergency situations.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
  • Utilized strong communication and de-escalation skills with patients, families, and bystanders to ensure safety and cooperation.
  • Collaborated with law enforcement, fire, and hospital personnel to coordinate effective emergency response.
  • Provided emotional support and comfort to patients while transporting them to their destination.
  • Maintained strict adherence to legal, ethical, and documentation protocols to ensure accountability and compliance.
  • Documented patient information and treatment protocols accurately.
  • Documented patient assessment findings in accordance with established protocols.

Field Supervisor

Seth Crowder (971-357-5182) 20665 Sw Blanton St, Aloha, Oregon, 97078 Hours Worked Weekly: 35-60

Delivery Driver

Schmierer Trucking
06.2023 - 11.2023
  • Communicated effectively with dispatch regarding route changes and delivery status.
  • Managed paperwork for deliveries, including bills of lading and receipts.
  • Assisted in loading and unloading cargo to optimize delivery schedules.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered freight efficiently to various locations in the Pacific Northwest.
  • Employer: Derick Schmierer (971-258-4051) 3724 SW Evelyn St, Portland, OR, 9721 Hours Worked Weekly: 45

Student volunteer

Redmond Fire & Rescue
Redmond
06.2022 - 06.2023
  • Responded to fire, medical, and rescue emergencies, demonstrating calm decision-making and strong problem-solving skills under pressure.
  • Collaborated with law enforcement, and other agencies to coordinate emergency response and maintain scene control.
  • Secured and assessed emergency scenes, applying situational awareness to identify hazards and prevent further risk.
  • Documented incidents, maintained accurate reports, and followed strict legal, procedural, and ethical standards.
  • Maintained physical fitness and readiness through continuous training in firefighting, rescue techniques, and emergency protocols.
  • Served as a student volunteer while maintaining full-time college coursework, demonstrating strong time management and dedication.
  • Completed 48-hour shifts on, 96 hours off, gaining real-world experience in fire suppression, rescue operations, and emergency medical response.

Supervisor/Captain: Andrew White (541-948-4385) 341 NW Dogwood Ave, Redmond, Oregon, 97756 Hours Worked Weekly: 48

Painter

Green Brothers Painting
Portland
06.2022 - 09.2022
  • Worked under direct supervision while completing assigned projects safely, efficiently, and to quality standards.
  • Demonstrated independence and responsibility by managing tasks with minimal oversight.
  • Prepared, painted, and finished interior and exterior surfaces while following safety and compliance guidelines.
  • Maintained tools, equipment, and work areas in clean, professional condition.
  • Applied attention to detail and time management to meet project deadlines and customer expectations.

Employer: Danny Green (503-750-0819) 136 SE 50th Ave, Portland, Oregon, 97215 Hours Worked Weekly: 30-40.

Front Desk Receptionist

Tetherow Sport
Bend
08.2021 - 06.2022
  • Greeted and assisted guests at Tetherow Sport's front desk daily.
  • Managed appointment scheduling for sports services and activities.
  • Handled guest inquiries and resolved issues efficiently.
  • Coordinated communication between staff and clients effectively.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Employer: Madison Slayer (865-679-8546) 61240 Skyline Ranch Rd, Bend, Oregon, 97702 Hours Worked Weekly: 25

Office Assistant

Harper Appraisal
Clackamas, OR
11.2020 - 08.2021
  • Assisted in preparing appraisal reports by gathering necessary documentation.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Supported bookkeeping tasks such as invoicing and expense tracking.

Employer: Noah Yano (541-480-9655) 15379 SE 82nd Dr, Clackamas, Oregon, 97015 Hours Worked Weekly: 20

Service Technician

Discount Tire
Clackamas
12.2019 - 10.2020
  • Inspected and repaired tires using industry-standard tools and techniques.
  • Assisted customers in selecting appropriate tire options based on vehicle specifications.
  • Collaborated with team members to streamline tire installation processes.
  • Diagnosed problems and determined solutions for various customer issues.
  • Followed all safety protocols while performing work in potentially hazardous environments.

Employer: Eric Piper (503-652-4353) 8380 SE Sunnyside Rd, Clackamas, Oregon, 97015 Hours Worked Weekly: 25

Server

Odd Fellows Retirement Home
Portland
01.2019 - 10.2019
  • Provided excellent customer service to residents and visitors at the retirement home.
  • Assisted with meal preparation and served food to residents in dining areas.
  • Maintained cleanliness and organization of dining areas and kitchen facilities.
  • Provided excellent customer service to ensure satisfaction.

Employer: Tony Chan (503-318-8667) 3102 SE Holgate Blvd, Portland, Oregon, 97202 Hours Worked Weekly: 25

Busser

Elmer’s Restaurant
Portland
08.2017 - 01.2018
  • Cleared and set tables for timely guest seating.
  • Assisted servers by delivering food and drink orders promptly.
  • Restocked supplies to ensure efficient service operations.
  • Collaborated with kitchen staff to expedite order fulfillment.
  • Managed dishware and utensils to support smooth service flow.
  • Engaged with guests to enhance their dining experience.

9660 Se Stark St, Portland, Oregon, 97215 Hours Worked Weekly: 25

Education

Associate of Applied Science - Fire Science

Central Oregon Community College
2600 NW College Way, Bend, OR 97703
06-2023

Diploma -

Woodrow Wilson High School (now Known As Ida B. Wells)
1151 SW Vermont St, Portland, OR 97219
06-2019

Skills

  • Bilingual
  • Collaborative teamwork
  • Leadership
  • Situational awareness
  • Emergency response
  • Critical thinking
  • Medical documentation
  • Patient assessment
  • Crisis management
  • Safety protocols
  • Customer relations
  • Effective communication
  • Problem solving
  • Emotional support
  • Time management
  • Conflict resolution
  • Basic life support
  • Patient stabilization
  • Problem-solving
  • Behavioral emergencies

Certification

  • BLS Certified
  • EMT Certified
  • S-130, Fire Fighter Training
  • S-190, Intro to Wildland Fire Behavior
  • L-180, Human Factors in Wildland Fire
  • FEMA, IS-00100 Certified
  • FEMA, IS-00700 Certified
  • FEMA, IS-00800 Certified
  • DPSST, Vehicle Fire Safety (Hands-On)

References

Available upon request

Volunteer Experience

  • Feeding the homeless, Portland, Oregon, 2019
  • Redmond Fire & Rescue Firefighter, Redmond, Oregon

Awards

Dean’s list (3.5 GPA or higher), 2021-2023

Timeline

EMT

American Medical Response
11.2023 - Current

Delivery Driver

Schmierer Trucking
06.2023 - 11.2023

Student volunteer

Redmond Fire & Rescue
06.2022 - 06.2023

Painter

Green Brothers Painting
06.2022 - 09.2022

Front Desk Receptionist

Tetherow Sport
08.2021 - 06.2022

Office Assistant

Harper Appraisal
11.2020 - 08.2021

Service Technician

Discount Tire
12.2019 - 10.2020

Server

Odd Fellows Retirement Home
01.2019 - 10.2019

Busser

Elmer’s Restaurant
08.2017 - 01.2018

Associate of Applied Science - Fire Science

Central Oregon Community College

Diploma -

Woodrow Wilson High School (now Known As Ida B. Wells)