Excellent communication and problem-solving skills for providing customers with best possible service.
Hardworking employee enthusiastic about learning Automotive Dealer field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
11
11
years of professional experience
Work History
Service Advisor Assistant
Auto Landia, C.A.
03.2008 - 08.2019
Enhanced customer satisfaction by promptly addressing service issues and providing solutions.
Assisted in increasing service department efficiency by streamlining appointment scheduling processes.
Supported service advisors in managing customer inquiries, ensuring timely and accurate responses.
Maintained organized records of customer interactions, contributing to improved customer relationship management.
Keep the warehouse clean and organized.
Perform cycle counts and assist with inventory as needed.
Communicate with staff and customers in a friendly and professional manner.
Follower of all company security policies, rules and procedures.
Valet/doorman Service
Auto Landia, C.A.
11.2008 - 05.2018
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.