Cesar Rodolfo Luque Salgado
Torrance,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
SOC Analyst
Coast Community College District
1370 Adams Ave, Costa Mesa, CA 92626
05.2021 - 09.2022
- Use data collected from a variety of cyber defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environment for the purposes of mitigating threats.
- Analyzed network traffic and system logs to detect malicious activities.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Monitor, triage, respond and/or escalate alerts.
- Reviewing incoming emails to phishing.
- Reviewing IDS alerts from Microsoft Defender, Security Onion, Windows Cloud.
- Proofpoint alerts/email.
Night Crew
Safeway
7300 Roosevelt Way NE, Seattle, WA 98115
05.2018 - 12.2019
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Package Handler
UPS
Seattle, WA
10.2016 - 12.2017
- Sort packages by the truck they went in
- Load packages on 3 trucks
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Professional Internship
Banco LAFISE
Tegucigalpa, Honduras
06.2013 - 06.2014
- Analyzed problems and worked with teams to develop solutions.
- Walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored systems in operation and quickly troubleshot errors.
- Provided basic end-user troubleshooting and desktop support.
- Creation of Electronic Inventory System in Visual Basic.
- Creation of Telephone Directory software for all international bank branches in Visual Basic.
Computer Helpdesk Technician
Gabriela Alvarado Hospital Honduras
Danli, Honduras
02.2007 - 02.2012
- Troubleshoot and fix computer system when it was down.
- Walked individuals through basic troubleshooting tasks.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Education
Computer Support Specialist/ Cybersecurity CCAP (Cybersecurity Apprenticeship Program - Technology Education
Coastline Community College
11460 Warner Ave, Fountain Valley, CA 9270810.2022
Cisco Networking Certificate - Technology Education
North Seattle Community College
9600 College Way N, Seattle, WA 9810312.2018
English as a Second Language Levels - Teaching English As A Second Language (ESL)
Cascadia Community College
18345 Campus Way NE, Bothell, WA 9801112.2016
Bachelor of Science - Computer Science
National Autonomous University of Honduras (UNAH
Honduras12.2013
AWS Certified Solutions Architect - Associate (SAA - Technology Education
Amazon Web Services
AWS Certified SysOps Administrator - Associate - Technology Education
Amazon Web Services
AWS Certified Cloud Practitioner - Technology Education
Amazon Web Services AWS
CompTia A+ Certificado - Technology Education
CompTia
06.2022
CompTia Network+ Certification - Technology Education
CompTia
10.2022
CompTia Server+ Certification - Technology Education
CompTia
11.2020
CompTia Linux+ Certification - Technology Education
CompTia Network+
12.2022
CompTia Security+ Certification - Technology Education
CompTia
12.2020
CompTia PenTest+ - Technology Education
CompTia
CompTia CySA+ Certification - Technology Education
CompTia
NSE1 Network Security Associate Certification - Technology Education
Fortinet
NSE2 Network Security Associate Certification - Technology Education
Fortinet
NSE3 Network Security Associate Certification - Technology Education
Fortinet
Skills
- Problem Resolution
- Preventative Maintenance
- Event Security Monitoring
- Security Best Practices
- Protecting Networks
- Best Practices and Methodologies
- Threat Detection
- Network Protocol Analysis
- Troubleshooting Network Issues
- Diagnosis and Troubleshooting
- Install Software
- Computer Configurations
- Security Certification
- Windows Defender Package
- Security Onion Open-Source Linux Distribution Detection
Languages
Spanish
Native or Bilingual
Timeline
SOC Analyst
Coast Community College District
05.2021 - 09.2022
Night Crew
Safeway
05.2018 - 12.2019
Package Handler
UPS
10.2016 - 12.2017
Professional Internship
Banco LAFISE
06.2013 - 06.2014
Computer Helpdesk Technician
Gabriela Alvarado Hospital Honduras
02.2007 - 02.2012
Computer Support Specialist/ Cybersecurity CCAP (Cybersecurity Apprenticeship Program - Technology Education
Coastline Community College
Cisco Networking Certificate - Technology Education
North Seattle Community College
English as a Second Language Levels - Teaching English As A Second Language (ESL)
Cascadia Community College
Bachelor of Science - Computer Science
National Autonomous University of Honduras (UNAH
AWS Certified Solutions Architect - Associate (SAA - Technology Education
Amazon Web Services
AWS Certified SysOps Administrator - Associate - Technology Education
Amazon Web Services
AWS Certified Cloud Practitioner - Technology Education
Amazon Web Services AWS
CompTia A+ Certificado - Technology Education
CompTia
CompTia Network+ Certification - Technology Education
CompTia
CompTia Server+ Certification - Technology Education
CompTia
CompTia Linux+ Certification - Technology Education
CompTia Network+
CompTia Security+ Certification - Technology Education
CompTia
CompTia PenTest+ - Technology Education
CompTia
CompTia CySA+ Certification - Technology Education
CompTia
NSE1 Network Security Associate Certification - Technology Education
Fortinet
NSE2 Network Security Associate Certification - Technology Education
Fortinet
NSE3 Network Security Associate Certification - Technology Education
Fortinet