Cesia Ezell
Summary
With over a decade of experience in primarily the service industry, I would be a great addition to any team looking for enthusiastic and energetic problem solvers. Now and forever a People Person, I thrive in a customer focused environment. My versatile skillset including sales, management, and data processing makes me a multifaced asset in customer service and administrative positions.
Overview
8
8
years of professional experience
Work History
Data Services Technician
IQGeo
03.2024 - Current
- Translated documents such as maps and splice records into company's visual database.
- Collaborated with fiber network planners to accurately display data.
- Worked primarily in Microsoft office.
- Used OSPInsight and Workfront to keep up-to-date records of mapping for clients.
General Manager
IN-TEA
12.2021 - 04.2023
- Developed and implemented strategies to increase sales.
- Oversaw wholesale, inventory, ordering, and other administrative tasks using Excel, Quickbooks, and Google Workspace.
- Budget, cost analysis, training, schedules, and communications.
- Promoted from team member to keyholder after 3 weeks of employment, then to general manager of team of 13 in 6 months.
- Demonstrated exceptional customer service, coaching employees, resulting in glowing reviews with 4.8 star average.
- Created beautiful product images to showcase on company website and social media, and managed all Shopify website updates.
Sales Manager
Bjorn's Colorado Honey
02.2020 - 01.2022
- Hired, trained, and coached employees in selling methods.
- Grew sales and boosted profits by over 20% in first year, applying proactive management strategies and enhancing sales training.
- Research to provide educated sales approach to 500+ customers daily at Denver International Airport and farmers markets.
- Supervised sales team of 12 , supporting employees and delivering smooth sales processes for clients.
Server/Hostess/Trainer
Snooze AM Eatery
02.2017 - Current
- Served food and beverages promptly with focused attention to guest.
- Cultivated warm relationships with regular guests.
- Skillfully managed waitlists and revervations.
- Maintained clean dining areas to uphold restaurant hygiene.
Education
Associate of Arts - Photography
Career And Technology Education
Englewood, CO05.2017
High School Diploma -
Arapahoe High School
Arapahoe, CO05.2017
Skills
- Exceptional Interpersonal Communication
- Sales Expertise
- Client Account Management
- Staff development and coaching
- Scheduling
- Inventory
- Purchasing and Planning
- Administrative Skills
- Product research
- Budget management
Accomplishments
Haziel's Tea
Established 2023
Cesia Marie Photography
Established 2015
References
Clazina Van Andel - 714.475.4094
Shift lead at iN-TEA
Mikayla Welch - 720.341.5960
Manager at Bjorn's Colorado Honey
Timeline
Data Services Technician
IQGeo
03.2024 - Current
General Manager
IN-TEA
12.2021 - 04.2023
Sales Manager
Bjorn's Colorado Honey
02.2020 - 01.2022
Server/Hostess/Trainer
Snooze AM Eatery
02.2017 - Current
Associate of Arts - Photography
Career And Technology Education
High School Diploma -
Arapahoe High School
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