Cesia Salazar
Marrero,LA
Summary
Dynamic and bilingual professional with extensive customer service experience. Excels in building positive relationships and creating safe environments. Leverages strong communication skills and critical thinking abilities to deliver exceptional results. Achieves notable efficiency and high levels of customer satisfaction through active listening and effective cross-cultural communication.
Overview
8
8
years of professional experience
Work History
Housekeeping
Self Employed Services
03.2018 - 06.2022
- Promoted a safe and comfortable living environment by performing light housekeeping duties.
- Promoted effective communication between residents and housekeeping staff, fostering positive relationships within the household.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
Waitress
El Patron Mexican Restaurant
01.2016 - 03.2018
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Babysitter
Self-employeed
04.2014 - 04.2017
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Monitored children's play activities to verify safety.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Education
Associate of Science - General Studies
Delgado Community College
New Orleans, LA04-2021
No Degree - Human Biology
Delgado Community College
New Orleans, LA04-2021
High School Diploma -
West Jefferson High School
Harvey, LA04-2017
Skills
- Active Listening
- Critical Thinking
- Customer Relations
- Fluent Bilingualism
- Cross-cultural communication
- Strong Communication Skills
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping
Self Employed Services
03.2018 - 06.2022
Waitress
El Patron Mexican Restaurant
01.2016 - 03.2018
Babysitter
Self-employeed
04.2014 - 04.2017
Associate of Science - General Studies
Delgado Community College
No Degree - Human Biology
Delgado Community College
High School Diploma -
West Jefferson High School
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