Cesia Y. Cota
Thornton,CO
Summary
Desire a motivating and rewarding position as an Administrative Assistant. Looking to be a part of a positive and professional environment with exceptional mentorship. Experienced in working with clients from diverse cultural backgrounds. Dedicated to working hard to achieve goals by applying excellent communication skills, effective problem-solving abilities and attention to detail. Offers strong interpersonal and organizational skills to excel under deadlines. Motivated to learn, grow, and excel in new environments. Driven and fast-learning individual with exceptional organizational talents and customer service skills.
Overview
9
9
years of professional experience
Work History
Consultant Specialist (Remote Position)
ERC Specialists
05.2023 - Current
- Actively promote ERC to businesses and organizations
- Identify potential clients and reach out to them to introduce ERC services
- Build and maintain relationships with clients to ensure continued satisfaction and loyalty
- Participate in training programs to stay updated on ERC services and industry trends
- Provide feedback to the team to improve services and increase client satisfaction
- Gathered, organized and input information into digital database.
- Attended training programs to deepen professional skillset
Orthodontic Assistant
Shine Orthodontics
12.2019 - Current
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties including initial bonds, permanent retainer placement, & enameloplasty
- Perform adjustments by changing arch wires, power chains, single-ties and instructing patients on elastic wear.
- Recognized for building long-term, interpersonal patient relationships and increasing internal referrals
- Performed 3D scanning & attachment bondings for invisalign treatments
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Impressed for RPE appliances, hawleys, and essix retainers.
- Took patient x-rays including pano, cephs, and 3D images as well as intraoral and extraoral records.
- Accurately recorded treatment information in patient records.
- Prepped all examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Orthodontic Assistant
Stoll Orthodontics
03.2019 - 11.2019
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties including initial bonds, permanent retainer placement, & enameloplasty
- Perform adjustments by changing arch wires, power chains, single-ties and instructing patients on elastic wear.
- Performed 3D scanning & attachment bondings for invisalign treatments
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Impressed for RPE appliances, hawleys, and essix retainers.
- Took patient x-rays including pano, cephs, and 3D images as well as intraoral and extraoral records.
- Accurately recorded treatment information in patient records.
- Prepped all examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Orthodontic Dental Assistant
Orchard Dental Group And Orthodontics
03.2018 - 05.2019
- Helped orthodontic assistant's complete routine and advanced procedures by preparing patients and instruments for expected needs.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
Orthodontic Assistant
Messingham Orthodontics
06.2018 - 03.2019
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties including initial bonds, permanent retainer placement, & enameloplasty
- Perform adjustments by changing arch wires, power chains, single-ties and instructing patients on elastic wear.
- Performed 3D scanning & attachment bondings for invisalign treatments
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Impressed for RPE appliances, hawleys, and essix retainers.
- Took patient x-rays including pano, cephs, and 3D images as well as intraoral and extraoral records.
- Accurately recorded treatment information in patient records.
- Prepped all examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Pediatric Dental Assistant
My Kids Dentist
02.2016 - 06.2018
- Skillfully utilized hand instruments, and prophy hand pieces to perform patient cleanings, and remove plaque and calculus build up from teeth
- Successfully assisted dentists by performing four-handed dentistry in operatory treatments such as composite fillings, extractions, stainless steel crowns, porcelain crowns, enamel abrasions, pulpotomies, space maintainers & dental appliances
- Set up examination room and dental trays in preparation for examinations and procedures
- Evaluated and educated patients about proper oral hygiene and plaque control procedures
- Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
- Successfully completed OSHA, ADA and HIPAA compliance trainings.
- Maintained proper universal precautions and infection control procedures at all times.
- Assisted dentist in management of medical or dental emergencies when necessary.
- Politely answered phones and scheduled or confirmed office appointments.
Customer Service Associate
Alliance Data
04.2015 - 01.2016
- Supported day-to-day account management for company clients.Answered an average of 60 calls per day by addressing customer inquiries, solving problems and providing personal credit card information
- Processed daily invoices and billed renewed invoices to clients.
- Directed calls to appropriate individuals and departments.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Helped drive sales goals and achieve monthly quotas.
Education
Certification in Dental Assisting - Dental Assisting
National School Of Dental Assisting
300 Nickel St. suite 10 Broomfield, Colorado 8002001.2016
Associate of Business Administration - Business Administration
Community College Of Denver
800 Curtis St., Denver, CO 8020405.2015
High School Diploma -
Pinnacle High School
Thornton, CO05.2014
Skills
- Positive/friendly demeanor
- Bilingual (Spanish)
- Strong work ethic
- Excellent communication and listening skills
- Organization and Time Management
- Strategic planning and productivity
- High attention to detail
- Computer proficiency
- Strong organization skills
- Motivated team player
Languages
Spanish
Native or Bilingual
Timeline
Consultant Specialist (Remote Position)
ERC Specialists
05.2023 - Current
Orthodontic Assistant
Shine Orthodontics
12.2019 - Current
Orthodontic Assistant
Stoll Orthodontics
03.2019 - 11.2019
Orthodontic Assistant
Messingham Orthodontics
06.2018 - 03.2019
Orthodontic Dental Assistant
Orchard Dental Group And Orthodontics
03.2018 - 05.2019
Pediatric Dental Assistant
My Kids Dentist
02.2016 - 06.2018
Customer Service Associate
Alliance Data
04.2015 - 01.2016
Certification in Dental Assisting - Dental Assisting
National School Of Dental Assisting
Associate of Business Administration - Business Administration
Community College Of Denver
High School Diploma -
Pinnacle High School
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