Cetin Kartal

• Oversaw all aspects of restaurant operations, ensuring efficiency and quality standards.
• Implemented cost-saving measures that optimized profitability without sacrificing quality.
• Drove revenue growth through strategic marketing and promotional initiatives.
• Collaborated with culinary team to create innovative menus and maintain food quality consistency.
• Managed daily operations and supervised staff to enhance service delivery.
• Trained staff members to achieve exceptional service standards and customer satisfaction.
• Fostered strong customer relations to build loyalty and repeat business.
• Streamlined operational processes to improve overall service efficiency.

• Led opening of Salt Cafe in Miami Beach, including orientation and training for new staff.
• Oversaw food and beverage operations at Salt Cafe, ensuring consistency and quality standards.
• Maximized revenue through enhanced customer satisfaction, employee engagement, and effective cost management.
• Participated in lease negotiations and brand development for Elia restaurant, planned to open in 2024.
• Contributed to launch of ZOI Restaurant & Lounge by managing hiring, training, and vendor negotiations.
• Trained staff in food preparation, sanitation, and money handling for efficient operations.
• Evaluated guest satisfaction levels to identify areas for continuous improvement.
• Ensured adherence to proper food handling techniques to maintain ingredient quality.

• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
• Tracked monthly sales to generate reports for business development planning
• Created and maintained sales environment to support business objectives
• Maintained professional network of potential clients and business opportunities
• Analyzed business and sales targets using critical problem-solving skills
• Drive revenue growth through effective marketing and promotional activities
• Developed strong relationships with customers, delivering personalized service and fostering customer loyalty.

Mixologist

• Crafted innovative cocktails using fresh ingredients and unique flavor profiles.
• Provided exceptional customer service in a fast-paced bar environment.
• Managed inventory and ordered supplies to ensure optimal stock levels.

Team Lead Supervisor

• Supervised daily restaurant operations and staff activities at a luxury hotel casino.
• Trained new team members on service standards and operational procedures.
• Managed inventory levels and placed orders for food and supplies as needed.
• Scheduled staff shifts to ensure adequate coverage during busy periods.
• Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.

Server

• Provided excellent customer service in a fast-paced dining environment.
• Took and processed customer orders accurately and efficiently.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Provided excellent customer service to ensure satisfaction.