Cetin Kartal

• Managed daily operations, staff supervision, and customer relations
• Implemented cost saving measures to optimize profitability without compromising quality
• Collaborated with culinary team to design innovative menus and ensure consistency in food quality
• Drive revenue growth through effective marketing and promotional activities
• Oversee all aspects of restaurant operations
• Led team of staff members, training them to deliver exceptional service standards.

• Involved in new concept creations, pre-opening, opening, and operational phases of various restaurants
• Opened Salt Cafe in Miami Beach in March 2020, created and delivered orientation and training for new team members, and professional development activities for experienced associates
• Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement
• Oversaw Salt Cafe food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards
• Maximized revenue and profits of Salt Cafe through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments as well as prime cost management
• Participated in lease negotiations and brand creation of Elia restaurant which is currently in its pre-construction planning phase and set to open in first quarter of 2024
• Participated in opening of ZOI Restaurant & Lounge, overseeing hiring, training, food, and beverage menu creation, negotiations with various vendors, and management of day-to-day operations
• Managed food service sales, costs and budget administration to keep operations in line with financial targets
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
• Followed proper food receiving, storage and preparation techniques to maintain ingredient and dish quality
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
• Tracked monthly sales to generate reports for business development planning
• Created and maintained sales environment to support business objectives
• Maintained professional network of potential clients and business opportunities
• Analyzed business and sales targets using critical problem-solving skills
• Drive revenue growth through effective marketing and promotional activities
• Developed strong relationships with customers, delivering personalized service and fostering customer loyalty.

Bartender

Supervisor

Server