Cevrine Joseph
Riviera Beach,FL
Summary
Highly motivated and experienced professional with a diverse background in property management, hospitality, sales, and promotions. Promoted to Assistant Property Manager. Skilled in resident relations, administrative support, and operations management. Strong organizational and communication skills with a commitment to supporting company goals and providing excellent customer service. Fluent in English, French, Creole, and Spanish.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Arcadia Gardens
01.2025 - Current
- Assist Property Manager in daily operations, financial management, and resident relations.
- Handle leasing inquiries, rent collections, and move-in/move-out processes.
- Prepare reports, budgets, and maintain accurate records.
- Support marketing, inspections, and maintenance coordination.
- Provide administrative support and ensure resident satisfaction.
Concierge
Arcadia Gardens
01.2022 - Current
- Served as primary point of contact for residents in a 55+ community.
- Organized events, activities, and newsletters to support resident engagement.
- Monitored supplies, coordinated with vendors, and supported management team.
- Created promotional materials including calendars, flyers, and newsletters.
- Acted as liaison between residents and health service providers.
Front Desk Agent
Hilton Hotels & Resorts
11.2020 - 12.2023
- Managed reservations, guest check-ins, and room assignments.
- Coordinated with housekeeping and maintenance to meet guest needs.
- Provided exceptional customer service to enhance guest experience.
Lead Concierge
Wayne Akers Ford
12.2016 - 08.2020
- Trained and supervised front-line staff, managed scheduling and event promotions.
- Coordinated dealership marketing events with major organizations like the Miami Dolphins.
- Promoted brand awareness through community outreach and events.
Customer Service Associate
Madrag Clothing Store
02.2017 - 12.2019
- Assisted customers, managed transactions, and met monthly sales goals.
- Supported merchandising and maintained store presentation standards.
Receptionist / Hair Stylist
Karline Salon
05.2016 - 12.2017
- Scheduled appointments and maintained product inventory.
- Provided personalized hair care consultations and styling services.
Education
High School Diploma -
Empire Beauty School
West Palm Beach, FLSkills
- Microsoft Word
- Excel
- Outlook
- Publisher
- Entrada
- Internet Research
- Organizational Skills
- Customer Service
- Leasing Operations
Timeline
Assistant Property Manager
Arcadia Gardens
01.2025 - Current
Concierge
Arcadia Gardens
01.2022 - Current
Front Desk Agent
Hilton Hotels & Resorts
11.2020 - 12.2023
Customer Service Associate
Madrag Clothing Store
02.2017 - 12.2019
Lead Concierge
Wayne Akers Ford
12.2016 - 08.2020
Receptionist / Hair Stylist
Karline Salon
05.2016 - 12.2017
High School Diploma -
Empire Beauty School