Ceyla Calderón López,PHR
Brandon,FL
Summary
Highly motivated and resourceful Human Resources professional with extensive expertise in project management and customer services. I am skilled in all HR functions, including recruitment, payroll, benefits, labor law compliance, employee relations, performance management, and ADA accommodations. Successfully led teams in large and medium organizations, improving departmental efficiency. Balances consulting and mentoring roles to mitigate employer risks and enhance management skills. Passionate about mentoring small to mid-size business owners and managers, with a proven track record of understanding unique business needs and building indispensable partner
Overview
30
30
years of professional experience
1
1
Certification
Work History
Program Planner Analyst/ Benefit Consultant
University of South Florida - College of Public Health
Tampa, FL
11.2021 - 11.2025
- Guide individuals through the Health Insurance Marketplace to make informed coverage decisions. Offer area-specific support and culturally competent services tailored to community needs.
- Refer consumers to local resources such as Medicaid, CHIP, food assistance, and housing programs.
- Participate in outreach events, benefits fairs, and community forums to promote health coverage awareness. Participate in educational sessions and distribute materials to increase public understanding of ACA options.
- Attend webinars and training courses to stay current with federal and state health insurance regulations.
Human Resources Unit Coordinator /HR Partner
University of South Florida - College of Public Health
Tampa, FL
11.2021 - 12.2024
- Serve as the primary HR advisor for the college, providing strategic guidance to leadership and staff.
- Lead onboarding, training, and performance initiatives to enhance engagement and retention.
- Partner with Classification & Compensation to conduct salary analyses and advise on equitable pay.
- Resolve complex employee relations matters in collaboration with Employee Relations and Ethics teams.
- Champion a culture of continuous improvement and professional growth through mentorship and coaching.
Administrative Research Officer / HR Administrator
University of Puerto Rico
San Juan, PR
11.2004 - 12.2017
- Managed HR operations and research administration for multi-disciplinary academic projects.
- Managed multimillion-dollar budgets (R01,NHI grants) and ensured compliance with institutional and grantor requirements.
- Led cross-functional teams to deliver high-impact outcomes and negotiated contracts with partners.
Human Resources Advisor
The Loyalty Management Group
San Juan, PR
06.2002 - 11.2004
- Advised leadership on HR strategy, talent acquisition, and compensation planning.
- Developed and maintained job classification systems and performance evaluation frameworks.
HR Coordinator / Talent Acquisition Coordinator
Puerto Rico Telephone Company / Verizon
Guaynabo, PR
11.1995 - 06.2002
- Led recruitment and staffing efforts in alignment with union agreements and corporate policies.
- Conducted job market analysis and compensation benchmarking to inform hiring decisions.
Education
BBA - Human Resources
University of Puerto Rico
06.1992
Skills
- HR Management
- Talent Acquisition & Retention
- Employee Relations & Engagement
- Compensation & Benefits Strategy
- Budget & Resource Management
- Cross-Functional Team Leadership
- HR Compliance & Employment Law
- Project & Change Management
- Data-Driven Decision Making
- HRIS Systems: PeopleSoft,GEMS,Oracle
- Customer focus
- Financial acumen
- Scheduling and coordination
- Customer focus
- Financial acumen
- Scheduling and coordination
Certification
- Certified Professional in Human Resources,HRCI, March 2024
Languages
English
Spanish
Timeline
Program Planner Analyst/ Benefit Consultant
University of South Florida - College of Public Health
11.2021 - 11.2025
Human Resources Unit Coordinator /HR Partner
University of South Florida - College of Public Health
11.2021 - 12.2024
Administrative Research Officer / HR Administrator
University of Puerto Rico
11.2004 - 12.2017
Human Resources Advisor
The Loyalty Management Group
06.2002 - 11.2004
HR Coordinator / Talent Acquisition Coordinator
Puerto Rico Telephone Company / Verizon
11.1995 - 06.2002
BBA - Human Resources
University of Puerto Rico