Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ceyonce Bell

Tallahassee,FL

Summary

Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards. Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Claims Representative

CVS Pharmacy
03.2022 - 01.2024
  • Collaborated with healthcare providers for timely resolution of discrepancies, ensuring accurate reimbursement.
  • Enhanced accuracy of processed claims with meticulous attention to detail and knowledge of coding systems.
  • Improved patient satisfaction by efficiently processing medical claims and addressing inquiries.
  • Secured proper payment for services rendered by thoroughly reviewing insurance coverages and applying appropriate codes.
  • Make updated/ changes to members accounts such as adding basic information.

Health Insurance Agent

Humana
01.2020 - 02.2022
  • Improved patient satisfaction by coordinating timely and efficient healthcare services.
  • Developed strong relationships with healthcare providers to ensure optimal coverage options for clients.
  • Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
  • Assisted clients in resolving claims-related issues promptly, alleviating stress during difficult times.
  • Provided exceptional customer service, leading to numerous referrals and a growing client base.
  • Conducted regular follow-ups with clients to keep them informed of any pertinent updates or changes to their policies.

Education

No Degree - Nursing Administration

Florida State College At Jacksonville
Jacksonville, FL
03.2026

Skills

  • Time Management
  • Team Collaboration
  • Decision-Making
  • Flexible Schedule
  • Policy Knowledge
  • Claims Investigation
  • Microsoft Office
  • Maintaining Patient Records
  • Medical billing and coding
  • Software Knowledge

Timeline

Claims Representative

CVS Pharmacy
03.2022 - 01.2024

Health Insurance Agent

Humana
01.2020 - 02.2022

No Degree - Nursing Administration

Florida State College At Jacksonville
Ceyonce Bell