Dynamic professional with a proven track record in automotive and sales industries, notably at Toyota of Orange. Years of experience in a dealership dynamic followed by years of experience in a sales force. Skilled in bilingual communication and persuasive presentations, adept at fostering client relationships to exceed sales targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automotive Technician
Toyota of Orange
05.2016 - 01.2021
Started as a Lube tech. Became an Apprentice to learn directly with all the great Master techs.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop performance.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Maintained up-to-date knowledge of automotive industry standards and practices.
Improved customer satisfaction by providing precise and timely repair updates.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Outside Sales Representative
Lumio Solar
01.2021 - 12.2022
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling, door to door and personal visits to potential customers.
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Built strong client rapport to establish diversified network of connections.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Negotiated terms and contracts with clients to maintain profitable sales.
Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
Sales Representative Team Leader
Sunfire Construction Inc.
01.2023 - Current
Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
Established a positive work environment through clear communication, encouragement, and recognition of achievements.
Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
Built relationships with customers and community to promote long term business growth.
Maintained current knowledge of evolving changes in marketplace.
Selected correct products based on customer needs, product specifications and applicable regulations.
Negotiated prices, terms of sales and service agreements.
Solar Specialist
Home Solution Pros
07.2023 - Current
Selling energy efficient home improvement upgrades. (IE: Solar, Roofs, Windows, AC systems, etc.)
Produced quotes, proposals and contracts as part of sales process.
Sold both in person and virtually through remote.
Gave smooth and successful presentations at customer locations.
Increased client referrals through exceptional after-sales service, including regular check-ins and prompt issue resolution.
Developed strong relationships with clients by addressing concerns, answering questions, and providing ongoing support for their solar systems.
Collaborated with cross-functional teams to streamline the installation process and improve overall project management efficiency.
Education
Associate of Science - Automotive Engineering
Fullerton College
Fullerton, CA
05-2020
Skills
Years of experience as an automotive mechanic
Bilingual
Training and mentoring
Customer consultation
Excellent communication
Cold calling
Sales closing
Listening skills
Presentation skills
Persuasion skills
Follow-up skills
Certification
Electrical/Electronic Systems Certification (A6) - National Institute for Automotive Service Excellence.
Brakes Certification (A5) - National Institute for Automotive Service Excellence.
Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.