Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Cezar Miranda

Anaheim,CA

Summary

Dynamic professional with a proven track record in automotive and sales industries, notably at Toyota of Orange. Years of experience in a dealership dynamic followed by years of experience in a sales force. Skilled in bilingual communication and persuasive presentations, adept at fostering client relationships to exceed sales targets.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Automotive Technician

Toyota of Orange
05.2016 - 01.2021
  • Started as a Lube tech. Became an Apprentice to learn directly with all the great Master techs.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop performance.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.

Outside Sales Representative

Lumio Solar
01.2021 - 12.2022
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling, door to door and personal visits to potential customers.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Built strong client rapport to establish diversified network of connections.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.

Sales Representative Team Leader

Sunfire Construction Inc.
01.2023 - Current
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Negotiated prices, terms of sales and service agreements.

Solar Specialist

Home Solution Pros
07.2023 - Current
  • Selling energy efficient home improvement upgrades. (IE: Solar, Roofs, Windows, AC systems, etc.)
  • Produced quotes, proposals and contracts as part of sales process.
  • Sold both in person and virtually through remote.
  • Gave smooth and successful presentations at customer locations.
  • Increased client referrals through exceptional after-sales service, including regular check-ins and prompt issue resolution.
  • Developed strong relationships with clients by addressing concerns, answering questions, and providing ongoing support for their solar systems.
  • Collaborated with cross-functional teams to streamline the installation process and improve overall project management efficiency.

Education

Associate of Science - Automotive Engineering

Fullerton College
Fullerton, CA
05-2020

Skills

  • Years of experience as an automotive mechanic
  • Bilingual
  • Training and mentoring
  • Customer consultation
  • Excellent communication
  • Cold calling
  • Sales closing
  • Listening skills
  • Presentation skills
  • Persuasion skills
  • Follow-up skills

Certification

  • Electrical/Electronic Systems Certification (A6) - National Institute for Automotive Service Excellence.
  • Brakes Certification (A5) - National Institute for Automotive Service Excellence.
  • Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.

Languages

Spanish
Professional Working

Timeline

Solar Specialist

Home Solution Pros
07.2023 - Current

Sales Representative Team Leader

Sunfire Construction Inc.
01.2023 - Current

Outside Sales Representative

Lumio Solar
01.2021 - 12.2022

Automotive Technician

Toyota of Orange
05.2016 - 01.2021

Associate of Science - Automotive Engineering

Fullerton College
Cezar Miranda