Patrice Moore
Chicago,IL
Summary
Dedicated, multi-faceted professional seeking a Social work Intern position at an organization that I can contribute my skills to, while gaining the valuable experience I will need to grow stronger within the Social Work field and in any unique clinical setting. I possess the strong background in care coordination, case management, client advocacy, client assessments, and treatment planning. Reliable and focused on delivering high quality care outcomes for individuals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Family Support Care Coordinator
Pillar's Community Health
08.2023 - Current
- Provided quality support and advocacy to children and families who struggle with mental health illnesses, and individuals with physical and development disabilities.
- Managed a client caseload effectively, ensuring timely follow-up and appropriate interventions are implemented.
- Used company software and databases to maintain records of services performed and client conditions.
- Developed strong relationships with community partners, residential placements, mental health programs, and facilitated referrals and collaboration on behalf of clients.
- Conducted Integrated assessment and treatment planning sessions and completed documentation along with Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS).
- Maintained clients State Eligibility with the Illinois Department of Healthcare and Family Services to obtain grants utilized for mental health programs and residential placements
Social Service Assistant
Aperion Care
11.2022 - 05.2023
- Provided quality support to all populations of residents such as elderly individuals, mental health illnesses, physical and intellectual disabilities, Developmental disabilities, and etc
- Contributed to program evaluations by tracking client outcomes and providing feedback on areas for improvement during scheduled care plans.
- Followed proper admission and discharge protocol for patients and their families to allow for smooth transitions.
- Built strong relationships with local stakeholders – including schools, healthcare providers, law enforcement – to strengthen collaborative efforts in service delivery.
- Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery. Utilizing software and databases to maintain records of services performed and client conditions.
Recovery Counselor
Trilogy Behavioral Healthcare
08.2022 - 11.2022
- Population targeted, individuals experiencing active substance use and in recovery, mental health illnesses, ID/DD, HIV clients, and etc
- Assisted clients within the community with case management needs, home visits, attending appointments, etc
- Monitored and documented changes in behaviors daily to improve daily living skills
- Provided close medication monitoring by packing medications weekly/daily each week
- Provided psychoeducation to clients with various mental illnesses
- Worked closely with individuals whom struggled with substance use and encouraging treatment and finding any other resources to assist clients
- Created, updated, and followed treatment plans in place for each individual client
- Utilized and navigated various office equipment and databases to document client information and assist client with everyday skills
- Build and developed strong rapport with each client to ensure better outcomes with the program and the team
- Collaborated with a team of social workers, physicians, psychiatrists, therapists, and clinical supervisors, to ensure quality care for each client within the program
Mental Health Professional
Pilsen Wellness Center
05.2021 - 07.2022
- Provided community support services to different populations of clients including, elderly, mental health diagnoses, intellectual disabilities, physical disabilities, and individuals with dual diagnosis.
- Navigate between various types of office equipment and computer software to enter, modify, and retrieve sensitive medical and client identifying information
- Conducted Integrated assessment and treatment planning sessions and completed documentation along with Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS).
- Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including schizophrenia disorders, anxiety disorders, depression, trauma-related issues, substance abuse concerns and etc.
- In absence of the clinical supervisors or team lead, worked as the team supervisor
- Became the only staff to approve and evaluate new clients into the program and provide them with the current experience of the program
- Educate patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health
- Maintained a full caseload and conducted weekly home visits with clients, going out into the community, providing medication management, and maintaining client's independent living skills daily.
Youth Development Specialist
The Harbour
12.2020 - 07.2022
- Monitor youth clients within the DCFS system
- Engage in activities and programs that help the individual grow and learn and be able to transition into the community with all the necessities and skills needed
- Followed all safety protocols to secure and monitor houses to ensure the safety of each client.
- Provided assistance with learning and developing routines and building independent living skills for each client, such as cooking, shopping, budgeting
- Maintained proper documentation of shifts spent and any other additional documentation needed to maintain accurate records.
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
- Developed strong relationships with youth, fostering a supportive environment that encouraged personal growth and goal achievement.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
Babysitting Employee
LakeView YMCA
06.2019 - 11.2021
- Creates activities for children to engage in
- Provided safety for the children enrolled in the kids zone area
- Kept all play areas sanitized for the children
- Provide great customer service to the parents utilizing the service
Case Manager
Butterfly Support Services
11.2020 - 04.2021
- Provided Community Support Services to different populations of clients including, elderly, youth, mental health diagnoses, intellectual disabilities, physical disabilities, and individuals with dual diagnosis
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained a full caseload and conducted weekly home visits with clients, going out into the community, providing medication management, and maintaining client's independent living skills daily.
Teacher Assistant
Chicago Public Schools
01.2020 - 06.2020
- Assisted Teacher with instruction
- Lead small groups with children to increase learning abilities
- Set up for each lesson
- Graded and reviewed homework
- Made copies for all Kindergarten classrooms
- Monitored classroom behaviors and involvement
- Attended to teachers needs and made school days run smoothly
Youth Enrichment Instructor
Learn Charter School YMCA
03.2019 - 01.2020
- Create weekly lesson plans
- Engage with and teach students about various topics in a classroom setting
- Ensures safety of the children
- Provide fun and engaging enrichment activities after school for children
Daycare Employee
Little House on the Perry Daycare
05.2019 - 08.2019
- Creates activities for children to engage in
- Fed, Cleaned and changed infants
- Provided safety for the children enrolled in daycare
- Kept all play areas sanitized for the children
Sales Associate
Marshalls
11.2018 - 01.2019
- Helped customers with any questions or needs that they had
- Ensured that the store maintained cleanliness
- Price markdowns
- Ensured smooth sales process
Camp Counselor
Southside YMCA
05.2018 - 08.2018
- Ensured protection over children ranging from ages 4-14
- Scheduled various activities inside and outside of the facility for the children
- Taught and reminded children about important qualities such as caring and respect
- Ensured the children were active and always having a safe, and enjoyable time
Line Worker
Civic Staffing (Avon)
07.2017 - 09.2017
- Obtained appropriate tooling and fixtures
- Inspected and tested components, assemblies and power tools
- Disassembled, reassembled and corrected changeover
- Recognized and reported defective material and equipment to the shift supervisor
Assistant Dance Instructor
Nubian Cultural Center
01.2013 - 09.2016
- Managed supply inventory and maintained all facility equipment in good working order
- Developed and executed marketing plans to increase studio business
- Provided one-on-one instruction to students by appointment
- Planned and oversaw group, couples and individual dance performances
- Taught groups of up to [20-30] couples, with particular focus on [Lyrical], [Hip-Hop] and [Jazz]
Education
In Progress - Master Degree in Social Work
Capella University
Minneapolis, MN06-2026
Bachelor of Arts - Psychology, Minor Sociology
University of Illinois At Chicago
Chicago, IL08.2020
Psychology
Clark Atlanta University
Atlanta, GA05.2017
Skills
- Team leadership
- Team Collaboration
- Active Listening Skills
- Creativity
- Problem Solving
- Empathetic Culture Competence Skills
- Prioritizing
- Dependability
- Strong communication skills
- Case Management
- Documentation
- Organizational Skills
- Boundary Setting
Certification
- CPR/ First AID certified, 05/23-05/25
- Therapeutic Crisis Intervention, 06/2024
Accomplishments
- Member of the National Society of Collegiate Scholars Chapter at the University of Illinois at Chicago
- Tutored 4+ elementary students in Mathematics, with the outcome of higher test scores
- Helped organize various fundraisers for small churches within my community
Volunteer Experience
- Volunteer work at assisted living homes, Heritage Woods of Chicago.
- Volunteer work at local Churches in Atlanta, Georgia and Chicago, IL.
- Volunteer work at Dance Camps.
Target location
Illinois
Timeline
Family Support Care Coordinator
Pillar's Community Health
08.2023 - Current
Social Service Assistant
Aperion Care
11.2022 - 05.2023
Recovery Counselor
Trilogy Behavioral Healthcare
08.2022 - 11.2022
Mental Health Professional
Pilsen Wellness Center
05.2021 - 07.2022
Youth Development Specialist
The Harbour
12.2020 - 07.2022
Case Manager
Butterfly Support Services
11.2020 - 04.2021
Teacher Assistant
Chicago Public Schools
01.2020 - 06.2020
Babysitting Employee
LakeView YMCA
06.2019 - 11.2021
Daycare Employee
Little House on the Perry Daycare
05.2019 - 08.2019
Youth Enrichment Instructor
Learn Charter School YMCA
03.2019 - 01.2020
Sales Associate
Marshalls
11.2018 - 01.2019
Camp Counselor
Southside YMCA
05.2018 - 08.2018
Line Worker
Civic Staffing (Avon)
07.2017 - 09.2017
Assistant Dance Instructor
Nubian Cultural Center
01.2013 - 09.2016
Psychology
Clark Atlanta University
In Progress - Master Degree in Social Work
Capella University
Bachelor of Arts - Psychology, Minor Sociology
University of Illinois At Chicago
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