Summary
Overview
Work History
Education
Skills
References:
Leadership Rolls
Timeline
Generic

Jeanie E. Moore

Spotsylvania,Va.

Summary

Skilled Scheduler familiar with compliance and documentation requirements. Hardworking professional with an organized approach. Results-oriented Scheduler highly effective at managing calendars in demanding, fast-paced environments and versed in resource loading and operations sequencing. Coordinated scheduler driven to optimize procedures and improve productivity. Knowledgeable about calendar management and documentation. Bringing several years of experience in administration and customer service. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Veteran Appointment Coordinator

Revelations Counseling & Consulting
Fredericksburg, VA
01.2024 - Current
  • Responded promptly to any changes or cancellations of existing appointments.
  • Assisted in resolving conflicts with conflicting schedules or double bookings in the HSRM network with the VA.
  • Coordinated and scheduled veterans' appointments with physicians and other healthcare providers.
  • Scheduled appointments for customers in person or by telephone.
  • Performed various administrative work.
  • Verified insurance eligibility for all veterans before scheduling appointments.
  • Provided information to patients on available appointment times and clinic policies.
  • Maintained up-to-date records of patient appointments in the electronic medical system.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Responded to veterans' issues to provide immediate resolution and improve retention.

Paraprofessional Educator

Stafford County Schools
Stafford, Va.
11.2017 - 01.2024
  • Administered daily operations within the classroom
  • Build documents to keep track of IEP accommodations
  • Maintain accurate records of students work
  • Attention to detail within the classroom
  • Keep a positive attitude to ensure students success
  • Collaborative teaching along with the content teacher
  • Develop classroom management
  • Grading classwork
  • Assist with lesson plans

Instructional Assistant

Orange County Schools
Orange, Va.
04.2014 - 08.2018
  • Collaborate with staff to ensure students success
  • Monitored students progress
  • Organized instructional material
  • Participated in IEP meetings, parent conferences
  • Attend training for best practice for working with students
  • Maintained records of students progress and improvement
  • Provided one-on-one instruction for students

Teacher Assistant

Prince William County Schools
Potomac, Va.
08.2012 - 04.2014
  • Collaborated with external agencies to ensure student success
  • Met with parents about student needs
  • Implemented students IEP to ensure their success
  • Customized small group testing to ensure to help with students success
  • Planned and led activities within the classroom
  • Assisted teachers with lesson plans
  • Managed computers in classrooms and laboratories along with assisting students with computers when needed
  • Observed student performance and recorded progress and attendance
  • Used lectures, discussions to enhance student learning
  • Maintain a positive attitude in any and every situation

Education

Leadership Intensive - Leadership

Lifepoint College
Fredericksburg
07.2020

High School Diploma - Business Administration

Potomac High School
Dumfries, Va
06.1988

Skills

  • Attention to detail
  • Organizational skills
  • Proficient in Microsoft Office
  • High standards of work
  • Problem solving
  • Graceful response
  • Scheduling expertise
  • Record preparation
  • Client relations management
  • Call center experience
  • Appointment management
  • Referral management
  • Excellent phone etiquette
  • Professional telephone demeanor
  • Data entry expertise
  • Outbound Calling
  • Documentation
  • Email management
  • Appointment Scheduling
  • Client Relationship Building
  • Inbound calling

References:

  • Ashleigh Sanchez Supervisor (Revelations Counseling & Consulting)
  • T.J. Williams, Pastor, (918) 629-1922
  • Brian Zardezed, Science Teacher, (540) 455-3267
  • Julie Clements, Assistant Principal, (540) 842-0423

Leadership Rolls

  • Coordinator in Kidspoint environment (Church)
  • Producer for services-need to be ready to make calls and attentive at all times.
  • Youth leader 2015-2018
  • Cheer Coach
  • Mental Health Advocate
  • Family advocate for families with children with special needs.
  • I love reading, hiking, quiet time and most of all spending time with my family.

Timeline

Veteran Appointment Coordinator

Revelations Counseling & Consulting
01.2024 - Current

Paraprofessional Educator

Stafford County Schools
11.2017 - 01.2024

Instructional Assistant

Orange County Schools
04.2014 - 08.2018

Teacher Assistant

Prince William County Schools
08.2012 - 04.2014

Leadership Intensive - Leadership

Lifepoint College

High School Diploma - Business Administration

Potomac High School
Jeanie E. Moore