Experienced service-oriented individual with strong phone handling skills and ability to adapt to different personalities. Interested in the position of Personal Assistant or Customer Service Representative at any organization, offering ability to handle high volume calls, active communication listening skills, planning of day to day activities/meetings and proven ability to resolve customer complaints in a professional manner.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Unique Media Advertisement Company
01.2019
Greet clients and visitors in a professional and friendly manner
Answered phone calls, questions and answers
Attract more clients
Kept proper records and updated clients’ data.
Office Assistant
Korenkay Global Investment Limited
01.2016 - 01.2019
Monitored and managed inventory of office supplies
Answered phone calls and directed callers to appropriate party
Took orders and kept records.
Executive Assistant
Amadjoc Nigeria Limited
01.2009 - 01.2012
Representative between the Executive and foreign/local clients
Distribute correspondence to appropriate quarters
Handle requests and queries appropriately
Manage diary and schedule meetings and appointments
Make travel arrangements
Maintain office filing system
Resolved customer complaints, managed database records, drafted status reports on customer service issues.
Education
First School Leaving Certificate -
Aunty Dupe Nursery and Primary School
Ile Oluji, Ondo
Senior Secondary Certificate Examination -
Homaj International Secondary School
Ondo, Ondo
National Diploma -
D.S. Adegbenro I.C.T Polytechnic
Itori, Ogun
Diploma in Computer Science -
National Institute for Educational Planning and Administration
01.2007
Other Qualifications
National Institute for Educational Planning and Administration, Ondo, 2007
Personal Qualities And Skills
Exceptional interpersonal and communication skills
Ability to build good relationships
Excellent time management skills
Ability to handle pressure of a working environment
Excellent Customer care and services.
Paying attention to detail
Photography and Editing
Microsoft software
Adobe CC
Relevant Experience
Unique Media Advertisement Company, Personal Assistant, 2019 till date, Greet clients and visitors in a professional and friendly manner, Answered phone calls, questions and answers, Attract more clients, Kept proper records and updated clients’ data.
Korenkay Global Investment Limited, Office Assistant, 2016 - 2019, Monitored and managed inventory of office supplies, Answered phone calls and directed callers to appropriate party, Took orders and kept records
Amadjoc Nigeria Limited, Executive Assitant, Sango Ota, Ogun, State, 2009 - 2012, Representative between the Executive and foreign/local clients, Distribute correspondence to appropriate quaters, Handle requests and queries appropriately, Manage diary and schedule meetings and appointments., Make travel arrangements., Maintain office filling system, Resolved customer complaints, managed database records, drafted status reports on customer service issues.
References
Mr. Akinbode Akingbola Samson, Unique Media Advertisement Company, Ibeju-Lekki, Lagos, State, 08067526750