Summary
Overview
Work History
Education
Other Qualifications
Personal Qualities And Skills
Relevant Experience
References
Timeline
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AYANGUNNA SAMUEL

Lekki,Lagos-State

Summary

Experienced service-oriented individual with strong phone handling skills and ability to adapt to different personalities. Interested in the position of Personal Assistant or Customer Service Representative at any organization, offering ability to handle high volume calls, active communication listening skills, planning of day to day activities/meetings and proven ability to resolve customer complaints in a professional manner.

Overview

10
10
years of professional experience

Work History

Personal Assistant

Unique Media Advertisement Company
01.2019
  • Greet clients and visitors in a professional and friendly manner
  • Answered phone calls, questions and answers
  • Attract more clients
  • Kept proper records and updated clients’ data.

Office Assistant

Korenkay Global Investment Limited
01.2016 - 01.2019
  • Monitored and managed inventory of office supplies
  • Answered phone calls and directed callers to appropriate party
  • Took orders and kept records.

Executive Assistant

Amadjoc Nigeria Limited
01.2009 - 01.2012
  • Representative between the Executive and foreign/local clients
  • Distribute correspondence to appropriate quarters
  • Handle requests and queries appropriately
  • Manage diary and schedule meetings and appointments
  • Make travel arrangements
  • Maintain office filing system
  • Resolved customer complaints, managed database records, drafted status reports on customer service issues.

Education

First School Leaving Certificate -

Aunty Dupe Nursery and Primary School
Ile Oluji, Ondo

Senior Secondary Certificate Examination -

Homaj International Secondary School
Ondo, Ondo

National Diploma -

D.S. Adegbenro I.C.T Polytechnic
Itori, Ogun

Diploma in Computer Science -

National Institute for Educational Planning and Administration
01.2007

Other Qualifications

National Institute for Educational Planning and Administration, Ondo, 2007

Personal Qualities And Skills

  • Exceptional interpersonal and communication skills
  • Ability to build good relationships
  • Excellent time management skills
  • Ability to handle pressure of a working environment
  • Excellent Customer care and services.
  • Paying attention to detail
  • Photography and Editing
  • Microsoft software
  • Adobe CC

Relevant Experience

  • Unique Media Advertisement Company, Personal Assistant, 2019 till date, Greet clients and visitors in a professional and friendly manner, Answered phone calls, questions and answers, Attract more clients, Kept proper records and updated clients’ data.
  • Korenkay Global Investment Limited, Office Assistant, 2016 - 2019, Monitored and managed inventory of office supplies, Answered phone calls and directed callers to appropriate party, Took orders and kept records
  • Amadjoc Nigeria Limited, Executive Assitant, Sango Ota, Ogun, State, 2009 - 2012, Representative between the Executive and foreign/local clients, Distribute correspondence to appropriate quaters, Handle requests and queries appropriately, Manage diary and schedule meetings and appointments., Make travel arrangements., Maintain office filling system, Resolved customer complaints, managed database records, drafted status reports on customer service issues.

References

  • Mr. Akinbode Akingbola Samson, Unique Media Advertisement Company, Ibeju-Lekki, Lagos, State, 08067526750
  • HRH. (Engr) Oba Adebari Odekunle, Amadjoc Nigeria Limited, Sango Ota, Ogun, State, 08034411213
  • Mrs Olasehinde Abosede, Methodist High School (Private), Arigbajo, Ogun, State, 08034241150

Timeline

Personal Assistant

Unique Media Advertisement Company
01.2019

Office Assistant

Korenkay Global Investment Limited
01.2016 - 01.2019

Executive Assistant

Amadjoc Nigeria Limited
01.2009 - 01.2012

First School Leaving Certificate -

Aunty Dupe Nursery and Primary School

Senior Secondary Certificate Examination -

Homaj International Secondary School

National Diploma -

D.S. Adegbenro I.C.T Polytechnic

Diploma in Computer Science -

National Institute for Educational Planning and Administration
AYANGUNNA SAMUEL