Rachael Bishop
Monroe,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Kennel Supervisor
Academy Of Canine Behavior
Bothell, WA
09.2020 - Current
- Ensured that all safety protocols were followed at all times within the facility.
- Performed minor medical procedures such as administering medications or providing first aid when needed.
- Ensured that all kennel areas were clean, sanitary, and in compliance with local regulations.
- Developed training programs for new employees related to pet care and customer service standards.
- Communicated regularly with management team regarding staffing concerns or other issues impacting operations.
- Supervised and coordinated the daily activities of kennel staff, ensuring proper care for all animals.
- Conducted regular inspections of kennels to ensure safe and healthy living conditions for animals.
- Maintained detailed records of each animal's medical history including vaccinations, treatments, medications, behavior assessments.
- Provided guidance to kennel personnel on animal handling techniques, health issues, safety protocols, and customer service policies.
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Front End Supervisor
Value Village
Woodinville, WA
01.2017 - 09.2020
- Analyzed sales data from various sources to identify trends in customer behavior and purchasing patterns.
- Trained new employees in customer service techniques and store policies.
- Maintained accurate records of inventory, sales, and employees.
- Supervised the proper maintenance of all equipment used at the checkout area.
- Conducted regular performance evaluations of front end personnel.
- Assisted management team in developing operational strategies that improved overall store performance.
- Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
- Identified opportunities for improvement within the department and developed solutions accordingly.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Developed weekly reports detailing front-end activity, such as sales volume, number of transactions, average transaction size.
- Resolved customer complaints in a professional manner.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Education
High School Diploma -
Sky Valley Education
Monroe, WA06-2014
Skills
- Staff Management
- Customer Service
- Facility Maintenance
- Critical Thinking
- Goal Setting
- Dependable and Responsible
- Attention to Detail
- Task Prioritization
- Team building
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Honest and Dependable
- Self Motivation
- Excellent Communication
Timeline
Kennel Supervisor
Academy Of Canine Behavior
09.2020 - Current
Front End Supervisor
Value Village
01.2017 - 09.2020
High School Diploma -
Sky Valley Education
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