CLAUDIA GARCIA

Prepared samples for testing and drew blood cultures, facilitating accurate diagnostics and safe blood transfusions.

• Collect blood from long-term patients.
• Verified patient information prior to specimen collection.
• Maintained fully stocked phlebotomy cart, carrier, and station to support efficient specimen collection.
• Utilized Protouch software for efficient sample processing
• Assisted in training new staff on phlebotomy procedures and best practices.
• Maintained a clean, safe, and organized work environment.
• Adhered to HIPAA guidelines regarding patient privacy.

• Draw blood from all patients including jail wards, inpatients, psych and ICU departments.
• Demonstrated proficiency in drawing blood from difficult veins, including neonates and geriatric patients.
• Maintained accurate records of specimen collections and patient information, supporting effective patient care.
• Ensured compliance with safety protocols and infection control measures, safeguarding patient health.
• Trained new staff on phlebotomy techniques and hospital policies.
• Assisted in training new phlebotomy technicians on proper techniques.
• Labeled patient samples, double-checking information for accuracy.
• Complied with HIPAA regulations when handling confidential patient information.
• Completed accurate and timely collection and transport of clinical specimens, enhancing overall quality of patient care.
• Reported any issues or concerns related to specimen collection or processing immediately to supervisor and manager.

• Worked in inpatient, outpatient, emergency, and processing departments.
• Collected blood samples using proper techniques and equipment.
• Prepared specimens for laboratory testing and analysis.
• Updated electronic health records with accurate patient information.
• Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Facilitated training sessions for new phlebotomists in effective blood collection techniques.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
• Prepared and packaged specimens for courier transport.
• Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
• Educated patients on proper blood draw techniques.
• Worked with laboratory personnel to address and resolve specimen-related issues, enhancing specimen quality and reliability.

• Test patients for hematology testing/ blood specimen, glucose testing/finger stick, and cholesterol testing.
• Order supplies and do inventory; Drew blood and bag specimens.
• Trained new employees on company policies and procedures, enhancing onboarding experience and team integration.

• Positioned and transferred patients safely between bed and chair to ensure comfort and prevent falls.
• Utilized safety devices, gait belts, and restraints while assisting patients with active and passive range of motion exercises to enhance mobility.
• Administered medication through oral, topical, intradermal, and transdermal routes to support patient health and recovery.

• Transported phlebotomy services to homebound patients and hospice residents, ensuring access to necessary medical care.
• Ensured timely delivery of patient specimens to lab for accurate analysis.
• Maintained accurate records of patient information and sample integrity.

• Measured and recorded vital signs, respiratory rate, and quality to ensure accurate patient monitoring.
• Measured and documented blood pressure using both manual and automated devices for patient assessment.
• Collected blood samples using proper techniques and protocols.
• Prepared specimens for laboratory analysis and testing.
• Maintained accurate records of patient information and procedures.

• Shipping/ Receiving/ Processing
• Handled online orders for returns and exchanges.

• Managed cash transactions and ensured accuracy in cash register reconciliations.
• Processed customer transactions efficiently at local grocery store.
• Provided excellent customer service and resolved inquiries promptly.
• Operated cash register and handled various payment methods accurately.

• Processed patient transactions and greeted customers to ensure a positive experience.
• Processed customer transactions efficiently at the checkout counter.
• Maintained cleanliness and organization of the cashier area.