IT Infrastructure Engineer
ASC Engineered Solution
05.2019 - Current
- Performed routine system administration tasks, including software updates, patches, and security enhancements
- Performed large-scale tenant to tenant e-mail migrations
- Used ticketing systems to manage and process support actions and requests
- Resolved issues related to operational components for LAN, WAN and VoIP systems
- Monitored network capacity and performance to diagnose and resolve complex network problems
- Created VPN infrastructure and allowed for secure remote connections
- Perform remote and on-site troubleshooting and travel to other sites as needed to support user needs and address issues
- Maintained company servers, computers, printers, cables and other equipment
- Integrated fixed wireless connectivity into facilities requiring high-speed networks
- Designed and implemented network infrastructure, including switches, routers, firewalls, wireless access points, and other network components according to best practices
- Provide Level-3/4 support and troubleshooting to resolve issues
- Configure and maintain virtual machines
- VMWare, Nutanix, Hyper-V
- Maintain backups of physical and virtual machines
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Worked well in a team setting, providing support and guidance
- Managed time efficiently in order to complete all tasks within deadlines.
