Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Halliday

San Diego,CA

Summary

Proven track record in enhancing guest experiences and streamlining operations, as demonstrated at San Diego Zoo. I excel in workload balancing and creative solutions. . Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

2
2
years of professional experience

Work History

Buildings and Grounds Attendant

San Diego Zoo
03.2023 - Current
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.

Cage Cashier

Cahuilla Casino
04.2022 - 01.2023
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.

Education

No Degree - Psychology

San Diego State University
5500 Campanile Dr, San Diego, CA 92182
05.2026

Skills

  • Customer Service Management
  • Problem Identification
  • Creative solutions
  • Workload balancing

Timeline

Buildings and Grounds Attendant

San Diego Zoo
03.2023 - Current

Cage Cashier

Cahuilla Casino
04.2022 - 01.2023

No Degree - Psychology

San Diego State University
Charlotte Halliday