Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Chaaliyah Griffin

Victorville,CA

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Jack in the Box. Skilled in decision-making and employee training, I excel in fast-paced environments, ensuring high-quality customer service and efficient team development. Leveraged inventory control and cash handling abilities to exceed productivity goals.

Overview

2
2
years of professional experience

Work History

Shift Manager

Jack in the Box
05.2023 - 04.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Picker Packer

Louis Vuitton Warehouse
11.2022 - 04.2023
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Food Production Worker

Home Chef
02.2022 - 09.2022
  • Assembled and packaged food items securely to meet company standards.
  • Operated food production equipment safely and responsibly for quality output.
  • Complied with food storage and handling procedures for safe, hygienic operations.
  • Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
  • Supported overall facility cleanliness through adherence to strict cleaning schedules.
  • Recorded food production data to enable performance monitoring.
  • Packaged food items for shipment and organized orders for delivery.

Education

High School Diploma -

Hesperia High School
Hesperia, CA
06.2021

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Team Development
  • Staff Development
  • Inventory Control

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programs

Timeline

Shift Manager

Jack in the Box
05.2023 - 04.2024

Picker Packer

Louis Vuitton Warehouse
11.2022 - 04.2023

Food Production Worker

Home Chef
02.2022 - 09.2022

High School Diploma -

Hesperia High School

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Chaaliyah Griffin