Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chabeli Hernandez

Sunrise

Summary

Offering positive attitude and quick learning ability, ready to excel in customer-focused environment. Brings strong communication skills and knack for problem-solving, ensuring smooth operations and enhanced customer experiences.

Overview

3
3
years of professional experience

Work History

Sales Lead Keyholder

Garage Clothing Store
03.2025 - Current
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
  • Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.
  • Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
  • Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.

Sales Associate

Garage Clothing Store
10.2023 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Old Navy, Gap
09.2022 - 08.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Psychology

University of South Florida
Tampa, FL
06-2027

Skills

  • Team management
  • Store operations
  • Strong leadership
  • Customer service
  • Loss prevention
  • Inventory monitoring
  • Staff oversight
  • Sales proficiency
  • Team training and development

Timeline

Sales Lead Keyholder

Garage Clothing Store
03.2025 - Current

Sales Associate

Garage Clothing Store
10.2023 - 03.2025

Sales Associate

Old Navy, Gap
09.2022 - 08.2023

Psychology

University of South Florida

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