Chabeli Perez
Hialeah,Florida
Summary
Dedicated and with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
American Care Medical Center
02.2024 - Current
Medical Assistant
Leon Medical Centers
07.2023 - 02.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Front Desk Receptionist
Leon Medical Centers
12.2022 - 06.2023
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Fronk Desk
Doctors Laboratory
04.2022 - 09.2022
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Maintained a clean and welcoming lobby area for guests, ensuring a positive first impression.
- Streamlined check-in and check-out processes, resulting in reduced wait times for guests.
- Assisted with reservation management, effectively handling cancellations and modifications to bookings.
Marketing Assistant
Leon Medical Centers
09.2021 - 03.2022
Front Desk Receptionist
Florida Medical Center South
03.2020 - 05.2020
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Cashier
Dollar Tree
04.2018 - 01.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
McDonald's Restaurant
08.2015 - 08.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Certificate - Medical Assisting
Opportunity Training Career
Hialeah, FL07.2020
Skills
- File Management
- Office Organization
- Scheduling appointments
- Call forwarding
- Listening Skills
- verbal and written communication
- problem solving
- team collaboration
Languages
Spanish
Full Professional
English
Elementary
Timeline
Front Desk Receptionist
American Care Medical Center
02.2024 - Current
Medical Assistant
Leon Medical Centers
07.2023 - 02.2024
Front Desk Receptionist
Leon Medical Centers
12.2022 - 06.2023
Fronk Desk
Doctors Laboratory
04.2022 - 09.2022
Marketing Assistant
Leon Medical Centers
09.2021 - 03.2022
Front Desk Receptionist
Florida Medical Center South
03.2020 - 05.2020
Cashier
Dollar Tree
04.2018 - 01.2019
Cashier
McDonald's Restaurant
08.2015 - 08.2017
Certificate - Medical Assisting
Opportunity Training Career
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