Chabelo Marquez
Chicago,USA
Summary
Dedicated delivery agent and security professional with a proven track record in safety compliance and customer service excellence. Leveraging strong navigation skills to ensure timely deliveries while maintaining a secure environment. Recognized for quick decision-making in emergencies and fostering a welcoming atmosphere for clients and visitors. Committed to upholding high standards of safety and efficiency in all operations.
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
13
13
years of professional experience
Work History
Security Officer
Steineir security services
Skokie, Illinois
04.2025 - 03.2026
- Conducted regular patrols to detect and prevent potential security breaches.
- Monitored premises to ensure safety and security for all personnel.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
Security Officer
Allied Universal Security Services
Chicago, IL
09.2023 - 11.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and report suspicious activities.
- Responded to emergencies, providing first aid and coordinating with emergency services.
- Enforced company policies and procedures to maintain a secure environment.
- Assisted in training new security personnel on protocols and procedures.
- Documented incidents and prepared detailed reports for management review.
- Collaborated with law enforcement during investigations and security assessments.
- Managed access control systems to ensure authorized entry only.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises
- Handled problems efficiently to ensure smooth operations. and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to .
Delivery agent/driver
m&sdelivery inc
Aurora, Illinois
06.2018 - 09.2023
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Loaded and unloaded merchandise from delivery vehicles with attention to detail, safety protocols, and customer satisfaction.
- Secured items in position on trucks to prevent damage during shipment.
- Assisted drivers with off-loading products to customer locations.
- Demonstrated excellent communication skills while working collaboratively with drivers and customers.
- Delivered packages efficiently to designated locations within specified timeframes.
- Managed daily route planning to optimize delivery schedules and transportation efficiency.
- Communicated with customers to confirm delivery details and address inquiries promptly.
- Inspected vehicles regularly for safety and maintenance to ensure reliable operations.
- Collaborated with team members to coordinate logistics and improve service reliability.
- Utilized handheld devices for tracking deliveries and updating customer information accurately.
- Trained new employees on delivery protocols and company policies effectively.
- Maintained accurate records of deliveries and customer interactions for reporting purposes.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Delivered items to customers and presented invoices for payments.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Monitored fuel levels throughout the day and refilled tank as needed.
- Ensured compliance with applicable state and federal transportation regulations.
- Provided accurate documentation of all deliveries including signature verification upon completion.
- Performed pre-trip inspections prior to each shift, checking for proper functioning of brakes, lights, signals.
Security officer
Securita's
Downers Grove, IL
04.2017 - 04.2019
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to detect and prevent
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security
- Guarded restricted areas to prevent unauthorized entry.
Deliverer
The Cake Sweet food Chicago
Chicago, IL
05.2014 - 10.2018
- Demonstrated quick learning by efficiently completing tasks in a fast-paced environment.
- Advanced to order picking role, enhancing operational workflow.
- Delivered cakes and pastries to local customers on time.
- Managed delivery routes for optimal efficiency and safety.
- Maintained delivery vehicle cleanliness and compliance with safety standards.
- Coordinated with kitchen staff to ensure timely order fulfillment.
- Assisted in packaging products to prevent damage during transport.
- Collected customer feedback to enhance service quality and satisfaction.
- Planned efficient routes to maintain delivery schedules.
- Delivered items to customers' homes or businesses in a timely manner.
Supervisor
Doggie Day Play
Oak Park, IL
06.2016 - 07.2017
- Greeted visitors warmly upon arrival at the facility.
- Demonstrated reliability in all aspects of daily operations.
- Engaged with high-profile clients and guests to build professional relationships.
- Supervised daily operations and staff activities at a dog daycare facility.
- Ensured compliance with safety and health regulations for pets and employees.
- Trained new staff on procedures, customer service, and animal care practices.
- Monitored dog behavior and interactions to ensure a safe play environment.
- Conducted regular inspections of facility equipment and supplies for maintenance needs.
- Facilitated communication between staff, pet owners, and veterinary services.
Repack/Order Picker
Anthony Marano's
Chicago, IL
06.2014 - 04.2015
- Helped assist people.
- Walked around the community to seek people with foreclosure needs.
- Operated warehouse equipment to efficiently pick and organize orders.
- Ensured accurate inventory counts through regular cycle counts and inspections.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained a clean and safe work environment adhering to safety protocols.
- Loaded and unloaded products from trucks for timely distribution.
- Assisted in training new employees on order picking procedures and safety measures.
- Utilized handheld scanners to track inventory movements in real-time.
- Communicated with supervisors regarding stock levels and order discrepancies.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
office assistant
Interfaith Leadership Project (Non-Profit)
Cicero, IL
06.2013 - 09.2013
- Coordinated office activities and maintained organized filing systems.
- Handled incoming communications and directed inquiries to appropriate staff.
Education
AS - Criminal Justice
Triton College
River Grove, ILSkills
- Safety compliance awareness
- Proper lifting techniques
- Self-motivation and discipline
- Strong navigation skills
- Emergency response
- Access control
- Surveillance monitoring
- Incident reporting
- Risk assessment
- Customer service
- Conflict resolution
- Team collaboration
- Safety compliance
Timeline
Security Officer
Steineir security services
04.2025 - 03.2026
Security Officer
Allied Universal Security Services
09.2023 - 11.2024
Delivery agent/driver
m&sdelivery inc
06.2018 - 09.2023
Security officer
Securita's
04.2017 - 04.2019
Supervisor
Doggie Day Play
06.2016 - 07.2017
Repack/Order Picker
Anthony Marano's
06.2014 - 04.2015
Deliverer
The Cake Sweet food Chicago
05.2014 - 10.2018
office assistant
Interfaith Leadership Project (Non-Profit)
06.2013 - 09.2013
AS - Criminal Justice
Triton College