Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with a positive and upbeat personality. Advanced abilities in Word and Excel. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Medical Administrative Assistant
Riverside Family & Lifestyle Medicine.
04.2022 - Current
Maintained and updated patient records for accurate, current medical histories.
Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Supported office staff and operational requirements with administrative tasks.
Conducted insurance verification and pre-authorizations and managed patient charts.
Organized paperwork such as charts and reports for office and patient needs.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Performed various administrative tasks by filing, copying, and faxing documents.
Obtained payments from patients and scanned identification and insurance cards.
Assisted with medical coding and billing tasks.
Housekeeping Supervisor
Merry Maids
08.2020 - 03.2022
Conducted regular home inspections to verify compliance with housekeeping standards.
Communicated repair needs to maintenance staff.
Managed laundry sorting, washing, drying, and ironing.
Developed and implemented detailed housekeeping standards to promote cleanliness standards for client homes.
Increased employee performance through effective supervision and training.
Supervisor
Burlington Stores, Inc.
07.2018 - 08.2020
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associates - Medical Billing And Coding
Keiser University
Fort Myers, FL
07.2024
High School Diploma -
Cape Coral High School
Cape Coral, FL
05.2018
Skills
Correspondence Management
Reminder Calls
CPT Coding
Inventory Stocking
Multi-Line Phone Systems
Charting and Clinical Documentation
Insurance Authorizations
Organization and Time Management
Regulatory Documentation
Computer Proficiency
Adaptable and Flexible
Maintaining Financial Records
Languages
Spanish
Native or Bilingual
English
Full Professional
References
*References Furnished Upon Request*
Timeline
Medical Administrative Assistant
Riverside Family & Lifestyle Medicine.
04.2022 - Current
Housekeeping Supervisor
Merry Maids
08.2020 - 03.2022
Supervisor
Burlington Stores, Inc.
07.2018 - 08.2020
Associates - Medical Billing And Coding
Keiser University
High School Diploma -
Cape Coral High School
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