Dedicated Certified Medical Assistant with a track record of exceptional performance in diverse healthcare settings. Demonstrates strong multitasking and prioritization skills, effectively managing workloads independently. Known for attention to detail and fostering team collaboration in fast-paced environments. Aiming to leverage medical expertise and teamwork abilities to enhance patient care outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Houston Medical center
Warner Robins, US
08.2019 - Current
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Obtained client medical history, including medication information, symptoms and allergies
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Sanitized, restocked and organized exam rooms and medical equipment
Called and faxed pharmacies to submit prescriptions and refills
Prepared patients electrocardiograms, suture removal and dressing changes
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Educated patients by providing medication and diet information and clarifying
Scheduling new patient referrals that are faxed from patients PCP
Sending completes and accurate referrals to other specialists
Creating new patient charts into eclinical and scanning all new patient documents into eclinical
Certified Medical Assistant/Preceptor
AppleCare, LLC
Macon, US
11.2016 - 05.2019
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Sanitized, restocked and organized exam rooms and medical equipment
Called and faxed pharmacies to submit prescriptions and refills
Prepared patients electrocardiograms, suture removal and dressing changes
Oriented and trained new staff on proper procedures and policies
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Obtained client medical history, including medication information, symptoms and allergies
Certified Medical Assistant/Site Lead
First Choice Primary Care
Macon, US
09.2015 - 11.2016
Prepared and administered medications to alleviate patient symptoms
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Performed clerical duties, such as word processing, data entry, answering phones and filing
Trained new staff on proper procedures and policies
Obtained client medical history, including medication information, symptoms and allergies
Implemented care and efficiency improvements to support and enhance office operations
Collected all pertinent data and calculations to aid physician in interpreting results
Maintained detailed records of test results by entering data and patient information into computer
Updated inventory, expiration and vaccine logs to maintain current tracking documentation
Explained procedures to patients to reduce anxieties and increase patient cooperation
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Called and faxed pharmacies to submit prescriptions and refills
Certified Medical Assistant
MACON OCCUPATIONAL MEDICINE
Macon, US
06.2014 - 09.2015
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Collected and documented patient medical information such as blood pressure and weight
Directed patients to examining rooms and coordinated transportation assistance as necessary
Sanitized, restocked and organized exam rooms and medical equipment
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Intern
Dr. Dinakara Shetty
Roberta, US
04.2014 - 06.2014
Company Overview: Internal Medicine
Demonstrate Proficiency in take patients medical history and vitals, performing injections, various diagnostic procedures, and ancillary test
Performed clerical duties, such as word processing, data entry, answering phones and filing
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Obtained client medical history, including medication information, symptoms and allergies
Collected all pertinent data and calculations to aid physician in interpreting results
Internal Medicine
Cashier
JcPenney
Macon, US
09.2011 - 06.2014
Restocked, arranged and organized merchandise in front lanes to drive product sales
Counted cash in register drawer to balance register at beginning and end of shift
Resolved issues with POS systems, card readers and receipt printers to prevent customer delays
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Tutor/Teachers Assistant
21st Century Program
Roberta, US
08.2003 - 09.2011
Prepared lesson plans to meet goals identified in students' individualized study plans
Identified students with math anxiety disorders and other learning challenges and referred to appropriate professionals for further help
Education
Associate of Science - Certified Medical Assistant
Virginia College of Macon
Macon, GA
12.2014
Skills
Clinical documentation
Collection
CPR
Data entry
Documentation
Injections
Vital Signs
Patient care
EMR
CPR Certified
Epic
Receptionist
Venipuncture
Filing
EKG
Scheduling
EHR
Microsoft Word
Phlebotomy
Laboratory Experience
Triage
Medical Scheduling
Medical Office Experience
Computer Skills
Insurance verification
Clerical experience
HIPAA
Medical terminology knowledge
Phone Etiquette
Medical billing
Vital signs
EMR systems
Medical records
Anatomy knowledge
Medical coding
Clerical experience
Specimen collection / processing
Nursing
Front desk
Medical imaging
Documentation review
Customer service
Laboratory experience
Training and development
Windows
Teaching
Computer skills
Communication skills
Tutoring
Analysis skills
Scripting
Quality assurance
Collecting debits and credits
Cash handling
iOS
Surgery
Microsoft Office
Microsoft Excel
Insurance verification
CPT coding
Organizational skills
Phone etiquette
Writing skills
English
ICD-9
Proofreading
Accounts receivable
Cash register
Leadership
Hospitality
ICD-10
Medical billing
Microsoft PowerPoint
ICD coding
Physiology Knowledge
Communicating with patient families
Medical terminology proficiency
Medical billing and coding
Check-in coordination
Wound care management
Medical records confidentiality
Certification
Certified Medical Assistant, 06/01/14, 06/01/24
BLS for Healthcare Providers, 09/01/20, 09/01/26
CPR Certification, 06/01/14, 06/01/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Affiliations
Small Family Gardner
Member of F.G. Outreach Ministries
Accomplishments
Nominated as one of the Employee of the Quarter 2024
Achieve Recognition of Innovation
Graduated with Honors
Timeline
Certified Medical Assistant
Houston Medical center
08.2019 - Current
Certified Medical Assistant/Preceptor
AppleCare, LLC
11.2016 - 05.2019
Certified Medical Assistant/Site Lead
First Choice Primary Care
09.2015 - 11.2016
Certified Medical Assistant
MACON OCCUPATIONAL MEDICINE
06.2014 - 09.2015
Intern
Dr. Dinakara Shetty
04.2014 - 06.2014
Cashier
JcPenney
09.2011 - 06.2014
Tutor/Teachers Assistant
21st Century Program
08.2003 - 09.2011
Certified Medical Assistant, 06/01/14, 06/01/24
BLS for Healthcare Providers, 09/01/20, 09/01/26
CPR Certification, 06/01/14, 06/01/26
Associate of Science - Certified Medical Assistant
Virginia College of Macon
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