Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chace Harmon

Salt Lake City,UT

Summary

Highly motivated and hardworking employee that has a proven track record of driving high sales. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Associate Benefit Advisor

Ehealthinsurance
Austin, TX
07.2024 - Current
  • Developed and maintained client relationships by providing detailed advice on benefit policies, procedures, and regulations.
  • Conducted comprehensive benefits reviews for clients to ensure they had the best plans available.
  • Received Inbound and made outbound calls to help beneficiaries choose a Medicare plan that fit their needs.

Senior Benefits Advisor

GoHealth
Chicago, IL
07.2021 - 05.2024
  • Analyzed current benefits plans, evaluated trends, and recommended changes to ensure cost-effectiveness.
  • Assisted beneficiaries with questions related to their benefits packages or enrollments.
  • Managed the annual open enrollment process including communication of available coverage options.
  • Researched new vendor options for health care coverage and other benefits offerings.
  • Converted calls at 37% (company average was 17%).
  • Built and maintained a book of business for existing customers.

Senior Account Manager

Yelp
San Francisco, CA
12.2020 - 07.2021
  • Developed and implemented strategic plans for assigned accounts to increase customer satisfaction.
  • Identified opportunities for cross-selling products and services to existing customers.
  • Managed key account relationships, ensuring customer loyalty and retention.
  • Conducted regular meetings with clients to review performance metrics, progress, and future goals.
  • Resolved client issues in a timely manner while maintaining excellent customer service standards.

Account Manager

Frontpoint Security
McLean, Virginia
12.2019 - 12.2020
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Negotiated contracts with clients to maximize profitability.
  • Analyzed client data and identified opportunities for growth.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Developed strategies to increase revenue from existing accounts.

Indoor Channels Partner

Vivint Smart Home
Provo, UT
09.2015 - 12.2019
  • Developed, nurtured, and maintained relationship with MLM partners such as Primerica and ACN.
  • Sold smart home security referrals from company partners, including systems for company partners themselves.
  • Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
  • Identified opportunities for growth by analyzing current trends in the marketplace and making strategic decisions based on those findings.
  • Created promotional campaigns to drive sales of new products or services.
  • Planned events such as conferences, seminars, workshops. to generate leads and build relationships with potential partners or customers.

Account Manager

Insight Pest Solutions
Columbus, OH
05.2014 - 09.2015
  • Developed relationships with clients through door-to-door sales visits.
  • Presented products in a professional manner to prospective customers.
  • Analyzed customer feedback to determine product preferences.
  • Demonstrated product features and benefits to potential customers.
  • Negotiated terms of sale with customers.

Night Patrol Manager

Young Electric Sign Company
Salt Lake City, UT
08.2009 - 06.2014
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Implemented systems for tracking operational performance metrics.

Education

Dixie High School
St. George, UT
05-2009

Some College (No Degree) -

University of Utah
Salt Lake City, UT

Skills

  • Excel and crosstrained in multiple CRM's
  • Goal-Oriented
  • Benefits analysis
  • Analytical Thinking
  • Training and Development
  • Interpersonal Skills
  • Time Management
  • Leadership skills

Accomplishments

  • 3x President's Club Recipient

Certification

  • Health Insurance License

Timeline

Associate Benefit Advisor

Ehealthinsurance
07.2024 - Current

Senior Benefits Advisor

GoHealth
07.2021 - 05.2024

Senior Account Manager

Yelp
12.2020 - 07.2021

Account Manager

Frontpoint Security
12.2019 - 12.2020

Indoor Channels Partner

Vivint Smart Home
09.2015 - 12.2019

Account Manager

Insight Pest Solutions
05.2014 - 09.2015

Night Patrol Manager

Young Electric Sign Company
08.2009 - 06.2014

Dixie High School

Some College (No Degree) -

University of Utah

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Chace Harmon