Chace Harmon
Salt Lake City,UT
Summary
Highly motivated and hardworking employee that has a proven track record of driving high sales. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Benefit Advisor
Ehealthinsurance
Austin, TX
07.2024 - Current
- Developed and maintained client relationships by providing detailed advice on benefit policies, procedures, and regulations.
- Conducted comprehensive benefits reviews for clients to ensure they had the best plans available.
- Received Inbound and made outbound calls to help beneficiaries choose a Medicare plan that fit their needs.
Senior Benefits Advisor
GoHealth
Chicago, IL
07.2021 - 05.2024
- Analyzed current benefits plans, evaluated trends, and recommended changes to ensure cost-effectiveness.
- Assisted beneficiaries with questions related to their benefits packages or enrollments.
- Managed the annual open enrollment process including communication of available coverage options.
- Researched new vendor options for health care coverage and other benefits offerings.
- Converted calls at 37% (company average was 17%).
- Built and maintained a book of business for existing customers.
Senior Account Manager
Yelp
San Francisco, CA
12.2020 - 07.2021
- Developed and implemented strategic plans for assigned accounts to increase customer satisfaction.
- Identified opportunities for cross-selling products and services to existing customers.
- Managed key account relationships, ensuring customer loyalty and retention.
- Conducted regular meetings with clients to review performance metrics, progress, and future goals.
- Resolved client issues in a timely manner while maintaining excellent customer service standards.
Account Manager
Frontpoint Security
McLean, Virginia
12.2019 - 12.2020
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed strategies to increase revenue from existing accounts.
Indoor Channels Partner
Vivint Smart Home
Provo, UT
09.2015 - 12.2019
- Developed, nurtured, and maintained relationship with MLM partners such as Primerica and ACN.
- Sold smart home security referrals from company partners, including systems for company partners themselves.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
- Identified opportunities for growth by analyzing current trends in the marketplace and making strategic decisions based on those findings.
- Created promotional campaigns to drive sales of new products or services.
- Planned events such as conferences, seminars, workshops. to generate leads and build relationships with potential partners or customers.
Account Manager
Insight Pest Solutions
Columbus, OH
05.2014 - 09.2015
- Developed relationships with clients through door-to-door sales visits.
- Presented products in a professional manner to prospective customers.
- Analyzed customer feedback to determine product preferences.
- Demonstrated product features and benefits to potential customers.
- Negotiated terms of sale with customers.
Night Patrol Manager
Young Electric Sign Company
Salt Lake City, UT
08.2009 - 06.2014
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Implemented systems for tracking operational performance metrics.
Education
Dixie High School
St. George, UT05-2009
Some College (No Degree) -
University of Utah
Salt Lake City, UTSkills
- Excel and crosstrained in multiple CRM's
- Goal-Oriented
- Benefits analysis
- Analytical Thinking
- Training and Development
- Interpersonal Skills
- Time Management
- Leadership skills
Accomplishments
- 3x President's Club Recipient
Certification
- Health Insurance License
Timeline
Associate Benefit Advisor
Ehealthinsurance
07.2024 - Current
Senior Benefits Advisor
GoHealth
07.2021 - 05.2024
Senior Account Manager
Yelp
12.2020 - 07.2021
Account Manager
Frontpoint Security
12.2019 - 12.2020
Indoor Channels Partner
Vivint Smart Home
09.2015 - 12.2019
Account Manager
Insight Pest Solutions
05.2014 - 09.2015
Night Patrol Manager
Young Electric Sign Company
08.2009 - 06.2014
Dixie High School
Some College (No Degree) -
University of Utah
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