Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Timeline
Generic

CHAD A. FARNUM

Saluda

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

28
28
years of professional experience
1
1
Certification

Work History

OWNER / SUPER HOST

Mountain Bound Vacation Rentals
Brevard
01.2021 - Current
  • Secured a 97% occupancy rate within the first two years.
  • Designed and implemented targeted marketing campaigns, achieving a 50% growth in guest bookings year-over-year.
  • Directed initiatives in budget planning and pricing adjustments to drive revenue growth above $85,000 annually.
  • Skilled at recognizing distinctive tourism elements across Transylvania County, Henderson County, and Polk County.
  • Skilfully managed interactions with housekeepers and staff to uphold superior standards.
  • Researched potential partners in order to expand services offered.

DIRECTOR OF SPECIAL EVENTS

The Coastal Stewards
Boca Raton
01.2021 - Current
  • Coordinated large-scale fundraisers and community initiatives, driving a 25% boost in donor participation.
  • Managed relationships with affluent individuals and potential donors.
  • Directed the allocation of resources and funds in event budgets surpassing $200,000.
  • Led initiatives for monthly beach clean-ups and Earth Day events to boost community engagement.
  • Secured a notable rise in fundraising income, improving effectiveness.
  • Cultivated relationships with over 30 suppliers to improve event quality through advantageous contracts.

PRINCIPLE BROKER / OWNER

BEACHY BEACH 30A REAL ESTATE
Santa Rosa Beach
01.2009 - 12.2020
  • Led a team of fifty skilled real estate professionals delivering seamless experiences to home buyers and sellers.
  • Demonstrated thoughtful client engagement by fostering a collaborative journey with customers during high-stress situations.
  • Established marketing approaches valuing more than $100K, aiding associate agents in optimal home advertisement.
  • Managed correspondence with stakeholders throughout the entire sales procedure for efficient outcomes.
  • Coached 50 agents on regulatory compliance throughout the transaction workflow.
  • Devised and applied methods and processes for agent use in evaluating client requirements while upholding company branding.
  • Conducted final reviews of annual business contracts and accompanying legal documentation valued at $350 million.
  • Streamlined processes by aligning efforts of appraisers and home inspectors ahead of contractual commitments.

BROKER ASSOCIATE

THE BEACH GROUP
Santa Rosa Beach
01.2006 - 01.2009
  • Oversaw program design and facilitation initiatives aligning with corporate strategy.
  • Instructed clients in statistical evaluations and forecasts necessary for luxury real estate decisions.
  • Facilitated effective negotiations between buyers and sellers.
  • Strengthened customer loyalty by consistently addressing needs and fostering positive relationships.
  • Coordinated and disseminated materials for buyer incentive marketing initiatives.
  • Attended meetings with developers to discuss project details such as budgeting timelines and building specifications.

RESIDENT MANAGER

WATERCOLOR INN, HOTEL AND RESORT
Santa Rosa Beach
06.2003 - 12.2006
  • Managed daily operations of a prestigious five-diamond, 60-room property within a 500-acre estate.
  • Implemented plans focusing on cost management, workforce retention, and productivity standards.
  • Facilitated short-term and long-term profitability by actively managing the fiscal budget via hotel inventory control, department operations assessment, and strategic marketing endeavors.
  • Contributed to the creation of revenue and occupancy projections.
  • Analyzed departmental expenses and presented justifications during monthly variance discussions.
  • Crafted detailed financial plan managing $20M in hotel resources annually.
  • Analyzed rate variance to enhance REVPAR and occupancy.
  • Oversaw implementation and assessment of guest service delivery adhering to core service principles.
  • Implementated performance analysis programs to drive exceptional results in employee development.

GENERAL MANAGER

COUNTRY INN AND SUITES BY CARLSON
Santa Rosa Beach
06.1997 - 05.2003
  • Managed the day-to-day leadership and direction of the 83-room hotel, maximizing sales and revenue, driving financial returns through the development of people, executing on brand standards, and building awareness of the hotel and brand within the local area.
  • Created comprehensive annual plans for capital, cash flow, and sales and marketing to ensure accurate budget predictions.
  • Analyzed monthly financials to drive revenues, future profitability, and maximum return on investment.
  • Maintained compliance with established brand standards.
  • Administered HR activities consistent with organizational standards for a team of 20 staff members.
  • Enhanced team member performance through goal setting and regular support.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Education

Rooms Division -

Disney University
Orlando, FL
12.1993

Bachelor of Arts - Hospitality Management

Michigan State University
East Lansing, MI
05.1993

Skills

  • Revenue management
  • Market analysis
  • Budget planning
  • Event coordination
  • Customer relationship management
  • Staff management
  • Financial analysis
  • Community engagement
  • Strategic planning
  • Program creation and implementation
  • Contract negotiation expertise
  • Service quality assurance
  • Client service

Accomplishments

  • Highest Sales Volume, Emerald Coast Association of Realtors 2015, 2016, 2017
  • International General Manager of the Year, Country Inn and Suites by Carlson 1999
  • International Property of the Year, Country Inn and Suites by Carlson 1999
  • Highest Guest Satisfaction Rating Nominee, Country Inn and Suites by Carlson 1999
  • General Manager of the Year Nominee, Country Inn and Suites by Carlson 1998
  • New Property of the Year Nominee, Country Inn and Suites by Carlson 1998

Hobbies and Interests

  • LGBTQ Issues
  • Interior Design
  • Paddle Boarding
  • Snorkeling
  • Volunteering
  • Environmental Issues

Certification

  • Luxury Home Buyer Accreditation
  • Disney University Certification
  • Real Estate Staging Association Certification

Timeline

OWNER / SUPER HOST

Mountain Bound Vacation Rentals
01.2021 - Current

DIRECTOR OF SPECIAL EVENTS

The Coastal Stewards
01.2021 - Current

PRINCIPLE BROKER / OWNER

BEACHY BEACH 30A REAL ESTATE
01.2009 - 12.2020

BROKER ASSOCIATE

THE BEACH GROUP
01.2006 - 01.2009

RESIDENT MANAGER

WATERCOLOR INN, HOTEL AND RESORT
06.2003 - 12.2006

GENERAL MANAGER

COUNTRY INN AND SUITES BY CARLSON
06.1997 - 05.2003

Rooms Division -

Disney University

Bachelor of Arts - Hospitality Management

Michigan State University

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CHAD A. FARNUM