Summary
Overview
Work History
Education
Skills
Timeline
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Chad Agliam

Woodstock,GA

Summary

I am a highly motivated, trustworthy, and driven individual. I am also a great team leader and teammate. I am very trainable and a fast learner. I have been with Med One for 8 years now. So I know our procedures, software, and values like the back of my hand. I also know our equipment very well. I have repaired, maintained, and processed over 3800 pieces of equipment since 2017. I am always up for new challenges and difficulties that come my way.

Overview

17
17
years of professional experience

Work History

Operations Manager

Med One Group
09.2017 - Current
  • Led hiring, onboarding and training of new hires to fulfill company requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decision making.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Collaborated with sales team to resolve billing disputes, preserving important client relationships.
  • Kept files and records in content management systems such as EXCEL.
  • Ensured accurate billing for customers, diligently verifying and correcting transaction tickets.
  • Utilized our software (MOA) to track and maintain equipment inventory levels and parts inventory levels.
  • Built out entire offices from a blueprint to achieve effective workflow for daily operations.

Warehouse Associate

Med One Group
05.2016 - 08.2017
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Used handheld scanners to efficiently track and organize equipment inventory..
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Enhanced patient safety by ensuring proper sterilization and decontamination of medical equipment.
  • Inspected, recorded damages, and inventoried lease returns.

Mechanic

Big Island Lube
03.2008 - 02.2015
  • Diagnosed engine, suspension, brake, transmission and other vehicle issues using extensive training and diagnostic equipment.
  • Conducted detailed inspections during scheduled servicing appointments; identifying potential problems early on to prevent costly repairs down the line.
  • Increased workplace safety by conducting regular inspections of tools and equipment, maintaining a clean and organized environment.
  • Improved customer satisfaction by providing timely and efficient maintenance services on various vehicle models.
  • Enhanced vehicle performance by conducting comprehensive diagnostic tests and implementing necessary repairs.
  • Managed inventory levels effectively to ensure adequate stock of parts and supplies for timely completion of all scheduled repairs.
  • Repaired and replaced worn and damaged components.
  • Trained junior mechanics on proper techniques and best practices for automotive repair, promoting a culture of continuous learning within the workshop.
  • Upgraded customers'' vehicles with aftermarket components, improving performance levels and enhancing driving experiences.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Worked well in a team setting, providing support and guidance.

Education

Math And Science

Hawai'i Community College
Hilo, HI

High School Diploma -

Waiakea High School
Hilo, HI
08-2007

Skills

  • Team leadership
  • Problem-solving
  • Operations management
  • Customer service
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Staff training
  • Staff management
  • Inventory management
  • Project management
  • Employee motivation
  • Performance monitoring
  • Customer relationship management
  • Staff development
  • Goal setting

Timeline

Operations Manager

Med One Group
09.2017 - Current

Warehouse Associate

Med One Group
05.2016 - 08.2017

Mechanic

Big Island Lube
03.2008 - 02.2015

Math And Science

Hawai'i Community College

High School Diploma -

Waiakea High School

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Chad Agliam