CHAD AL-HARBI
Pittsburgh,US
Summary
Experienced Garage Attendant and Security Supervisor with a strong background in parking management and security operations. Skilled in problem-solving, system repairs, and data entry. Proven ability to provide excellent customer service, manage daily operations, and ensure safety compliance. Strong teamwork and collaboration skills, with a track record of building positive relationships with customers and law enforcement personnel. Adept at handling cash, operating heavy machinery, and preparing reports. Valid driver's license with driving proficiency.
Overview
15
15
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Pittsburgh, Pennsylvania
07.2024 - Current
- Adhered to post orders while maintaining a visible presence around the property.
- Identified suspicious activity to determine appropriate response.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Responded to alarms and conducted investigations as required.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Guarded restricted areas to prevent unauthorized entry.
Garage Attendant
Pittsburgh Parking Authority
Pittsburgh, Pennsylvania
02.2023 - 03.2024
- Processed payments for customers using cash registers and credit card machines
- Managed daily operations of the garage, including customer service, parking and traffic control
- Scheduled maintenance services for vehicles as needed
- Responded promptly to customer inquiries about services offered at the garage
- Provided excellent customer service by answering questions regarding rates, availability and policies
- Adhered to safety protocols while operating heavy machinery such as forklifts
- Tracked vehicle movement within the facility using automated systems
- Developed knowledge of local attractions and businesses to provide recommendations to customers
- Interacted with law enforcement personnel during emergencies and provided assistance when needed
- Maintained cleanliness of the garage by sweeping, mopping, scrubbing and vacuuming floors
- Operated various types of equipment such as lifts, ramps, jacks and hoists safely
Security Supervisor
Am gard/ Pittsburgh Parking Authority
Pittsburgh, Pennsylvania
04.2018 - 02.2023
- Conducted regular inspections of the facility's lighting system to ensure proper functioning
- Collaborated with other attendants in ensuring smooth flow of traffic within the garage premises
- Followed company procedures for storing lost car keys securely
- Inspected vehicles to ensure safety compliance with state regulations
- Reported any damage or accidents immediately to management staff
- Resolved conflicts between customers over parking space allocation efficiently
- Organized and restocked supplies in order to maintain a well-stocked inventory
- Assisted customers in locating their desired spaces and providing directions when necessary
- Ensured proper handling of keys for all cars parked in the garage
- Cleaned parking areas, offices, restrooms, or equipment, and removed trash
- Collected cash payments from customers and made change and charge purchases to customers' credit cards, providing customers with receipts
- Followed established safety guidelines when performing service tasks to avoid accidents or injuries
- Handled customer inquiries regarding service work performed with professionalism and courtesy
- Provided customers with information about local roads and highways
- Diagnosed complex mechanical problems using specialized computerized diagnostic equipment
- Supervised a team of Security Officers in their daily duties
- Monitored and maintained security systems, including alarms, CCTV cameras, access control systems and other related equipment
- Maintained accurate records of all security-related incidents and activities
- Conducted regular inspections of premises to identify any potential security risks or weaknesses in policies, procedures and physical security measures
- Identified and reported security threats, unsafe conditions or hazards, and other emergency situations
- Provided direction to staff on proper execution of safety protocols
- Investigated suspicious activities or persons entering company premises
- Inspected posts as scheduled and met with subordinates to outline tasks and responsibilities
- Prepared, filed and submitted various reports to maintain records of observations or occurrences
- Monitored and maintained scheduled security checks to optimize safety
- Created detailed incident reports following each incident
- Investigated and responded to alarms and other security incidents
- Participated in risk assessment exercises to ensure that appropriate levels of protection are provided at all times
- Trained personnel on appropriate use of force in responding to threats or disturbances
- Ensured compliance with applicable laws, regulations, standards and guidelines relating to security operations
- Responded quickly to emergency situations such as fires, floods or terrorist attacks
- Conducted regular drills and training sessions to improve security awareness
- Conducted regular drills and training sessions to ensure staff are prepared for any eventuality
- Implemented security tools and equipment to comply with safety and fire requirements
- Assisted with screens, interviews and hiring of new security officers
- Assessed current security practices within the organization and identified areas for improvement
- Performed background checks on prospective employees prior to hiring them into sensitive positions
- Trained subordinate security professionals in security rules and procedures
- Wrote and reviewed security-related documents, such as incident reports, proposals and tactical and strategic initiatives
- Supervised subordinate security professionals, assigned work and evaluated performance
- Ensured efficiency and quality of security operations
- Monitored security policies, programs and procedures to ensure compliance with internal security policies and applicable government security requirements, policies and directives
- Attended meetings, professional seminars and conferences to keep abreast of changes in executive legislative directives and new technologies impacting security operations
Firefighter
Millvale volunteer Fire department
Pittsburgh, PA
06.2012 - 05.2014
- Employed effective communication techniques when working with other members of the team during an emergency situation
- Responded to fire alarms and other emergency situations or calls for service
- Participated in drills and training on techniques, operations and use of equipment
- Performed routine maintenance on firefighting equipment such as pumps, hydrants and hoses
- Participated in public education programs related to fire prevention, hazard recognition and emergency preparedness
- Operated vehicles such as pumpers, ladder trucks, ambulances and other specialized apparatus with precision
- Provided first aid care as needed at the scene of an incident or accident
- Provided emergency medical services and responded to fire alarms in a timely manner
- Performed fire control and suppression activities to reduce hazards
- Pulled hoses from truck bed to connect hoses to hydrant and pump apparatuses
- Communicated effectively with victims or bystanders during rescue operations or other stressful situations
Security Officer
Am gard/ Pittsburgh Parking Authority
Pittsburgh, Pennsylvania
02.2010 - 02.2013
- Patrolled premises regularly to maintain order and establish security presence
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
- Performed routine checks of doors, windows, and gates for security breaches
- Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property
- Observed, reported and documented suspicious activities to management
- Prepared detailed reports of security incidents and investigations
- Maintained daily logs of all activity occurring on the premises
- Enforced safety and security regulations to protect property and personnel
- Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning
- Conducted regular inspections of the facility to identify potential hazards or security risks
- Maintained and securely retained series of keys, controlling access to locked areas
- Monitored and authorized entrance of vehicles or people to keep property secure
- Responded quickly to emergency situations using sound judgment to resolve issues promptly
- Secured exits and entrances at end of operations, controlling access to building
- Interacted courteously with public while maintaining order at large gatherings and events
- Responded to alarms by investigating and assessing situation
- Wrote comprehensive incident reports and conducted thorough investigations
- Monitored security camera footage and reviewed daily reports from alarm systems
- Assisted employees with various tasks including lockouts, escorts and lost items retrieval
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Escorted and observed guests and employees, maximizing safety and protection
- Checked surveillance cameras to identify disruptions or unlawful acts
Campus Security Officer
CCAC
Pittsburgh, Pennsylvania
02.2010 - 02.2013
- Implemented effective crowd control measures during special events or emergencies
- Investigated incidents such as theft, vandalism, trespassing and other violations of company policy
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors
- Trained new hires on proper use of security equipment such as cameras, radios and alarm systems
- Operated company vehicles to patrol large sites
- Provided personal escorts to personnel and visitors upon request
- Assisted people in health crises by administering first aid or calling emergency medical services
- Compiled detailed reports summarizing findings from investigations
- Inspected surveillance equipment and reported maintenance and repair needs
- Interacted professionally with visitors entering the campus premises
- Responded promptly and appropriately to requests for assistance from members of the university community
- Investigated theft cases occurring on campus grounds and provided evidence for prosecution if necessary
- Ensured adherence to all policies, procedures, and regulations related to campus security operations
- Managed access control systems by issuing keys, cards, codes as needed
- Conducted investigations into reported incidents involving criminal activity or policy violations
- Coordinated activities between various departments within the university in order to promote safety initiatives
- Educated students on safety awareness topics such as crime prevention techniques and personal protection strategies
- Patrolled campus grounds to identify potential risks and responded quickly to emergency situations
- Provided customer service support to students, faculty, and staff regarding security related issues
- Maintained accurate records of incidents and submitted detailed reports on a daily basis
- Participated in meetings with university administrators concerning security measures
- Performed regular inspections of facilities to detect any security breaches or violations
- Developed emergency response plans in case of natural disasters or other emergencies
- Utilized de-escalation techniques when responding to disputes between members of the university community
- Conducted training sessions for new employees on proper security protocol
- Monitored surveillance cameras throughout the campus for suspicious activity
- Locked doors and gates of entrances and exits to secure buildings
- Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security
- Responded quickly to emergency situations such as fires or medical emergencies in accordance with established protocols
- Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals
- Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises
- Called police and fire departments in cases of emergency, such as fire, and presence of unauthorized persons
- Verified security of windows, gates, and doors to prevent intrusions
- Answered various alarms to investigate disturbances
- Dispersed homeless, vagrant or loitering persons from property
- Assisted vendors and other third parties with access to restricted areas
- Warned persons of rule infractions and violations and apprehended and evicted violators from premises, using force when necessary
- Directed drivers on premises to control traffic
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Administered first aid and obtained assistance from paramedics to respond to medical emergencies
- Inspected and adjusted security systems and equipment to detect evidence of tampering
- Called to take messages, answer questions, and provide information during non-business hours and when switchboard is closed
- Drove motor vehicle to transport individuals to specified locations and to provide personal protection
Education
High School Diploma -
Career Connections Charter
Pittsburgh, Pennsylvania, US06.2005
Skills
- Problem-solving aptitude
- System repairs
- Adaptability
- Parking Management
- Data Entry
- Valid Driver's License
- Heavy Lifting
- Valet services
- Cash Handling
- Teamwork and Collaboration
- Preparing reports
- Problem-solving abilities
- Relationship Building
- Driving Proficiency
- Excellent Communication
- Driver license
Additional Information
Golden Glove boxing
References
- James Ifradi, Garage Manager Former Supervisor, (412) 897-9392, Jamesifradi@yahoo.com
- Johnathan Skrinjar, Pittsburgh Fire Fighter Former Co-worker, (412) 320-5544, Jskrillz@gmail.com
- Jodie Lynn, Professional Makeup Artist Friend, (412) 997-9991, jodielynn22@gmail.com
Volunteer Experience
Firefighter, Millvale volunteer Fire department, Pittsburgh, PA, 06/2012, 05/2014, Employed effective communication techniques when working with other members of the team during an emergency situation., Responded to fire alarms and other emergency situations or calls for service., Participated in drills and training on techniques, operations and use of equipment., Performed routine maintenance on firefighting equipment such as pumps, hydrants and hoses., Participated in public education programs related to fire prevention, hazard recognition and emergency preparedness., Operated vehicles such as pumpers, ladder trucks, ambulances and other specialized apparatus with precision., Provided first aid care as needed at the scene of an incident or accident., Provided emergency medical services and responded to fire alarms in a timely manner., Performed fire control and suppression activities to reduce hazards., Pulled hoses from truck bed to connect hoses to hydrant and pump apparatuses., Communicated effectively with victims or bystanders during rescue operations or other stressful situations.
Timeline
Security Officer
Allied Universal Security Services
07.2024 - Current
Garage Attendant
Pittsburgh Parking Authority
02.2023 - 03.2024
Security Supervisor
Am gard/ Pittsburgh Parking Authority
04.2018 - 02.2023
Firefighter
Millvale volunteer Fire department
06.2012 - 05.2014
Security Officer
Am gard/ Pittsburgh Parking Authority
02.2010 - 02.2013
Campus Security Officer
CCAC
02.2010 - 02.2013
High School Diploma -
Career Connections Charter
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