Chad Andrews
Sr Regional Sales Executive
Savage,MN
Summary
Results-driven Sales Representative possessing strong problem-solving, influence and negotiation skills. Offering 12-year background identifying opportunities and growing sales base by establishing strong customer relationships, effectively assessing customer needs, presenting solutions and closing sales. Results-driven team player with winning attitude and passion for providing exceptional client service.
Overview
24
24
years of professional experience
Work History
Independent Pet Sitter
Self
Savage, MN
05.2021 - Current
- Established in home pet sitting business to replace income with flexible schedule to be able to meet dad's care needs. Growth was through repeat clients. referrals and personal networking as well as on-line advertising through Rover
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave animals proper attention to promote secure environment in owner's absence.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Provide care for up to 15 pets at any given time.
- Year over year growth is trending at 40%.
Senior Caregiver
Self-employeed
Savage, MN
05.2021 - 04.2023
- Transitioned parents from single family home to a single level townhouse for safety
- Prepared and helped sell parents house during transition
- Dad's primary caregiver for stage 4 Congestive Heart Failure and kidney disease, attended all CHF appointments with Cardiologists, Electrophysiologists and Nephrologists to maintain positive level of care.
- Developed comprehensive understanding of Congestive Heart Failure, treatment guidelines and physical indicators through research including AMA Heart Failure Guidelines, review of LVAD studies and questioning cardiologists
Independent Sr. Regional Sales Representative
SureTek Medical
Savage, MN
10.2009 - 05.2021
- Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
- Attained 120% of sales goal with strategic territory management and effective relationship-building.
- Used strong customer service skills to develop loyal customer base, with company leading 95% account retention rate.
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Devised successful strategies to maximize account penetration and build loyalty by becoming trusted advisor for Reprocessing and OEM device questions.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
- Managed end-to-end management of client acquisition and service, from lead generation through ongoing support.
District Compliance Manager
USBancorp Investments
St. Paul, MN
08.2005 - 10.2009
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Reviewed transactions, documents, files, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
- Evaluated processes and other aspects of field operations to assess compliance and addressed issues in timely manner.
- Delivered training programs to inform new and current employees about compliance issues.
- Collaborated with District Sales Manager on managing and identifying annual sales goals, marketing plan, resources and budget
- Investigated and responded to customer complaints in timely manner
- Handled internal compliance escalation issues promptly and addressed with Field Reps to determine appropriate corrective action
Field Compliance Manager
Ameriprise Financial
Ft. Lauderdale, FL
01.2000 - 06.2005
- Provided compliance oversight to 90+ Financial Advisors
- Analyzed weekly and monthly sales reports to identify trends or issues with specific advisors. Performed corrective actions to identified issues in timely manner
- Advised Senior Financial Advisors on advanced client acquisition techniques
- Collaborated with Financial Advisors to provide expert advice to clients across all levels of sophistication
Education
Bachelor of Arts - Business Administration And Management
University of St. Thomas
Saint Paul, MNSkills
Business growth and retention
Active Listening
Decision Making
Salesforce
Account Management
Problem Solving
Ethical Practices
Strategic Trend Analysis
Rapid Learning
Collaborative Sales Approaches
Timeline
Independent Pet Sitter
Self
05.2021 - Current
Senior Caregiver
Self-employeed
05.2021 - 04.2023
Independent Sr. Regional Sales Representative
SureTek Medical
10.2009 - 05.2021
District Compliance Manager
USBancorp Investments
08.2005 - 10.2009
Field Compliance Manager
Ameriprise Financial
01.2000 - 06.2005
Bachelor of Arts - Business Administration And Management
University of St. Thomas