Overview
Work History
Timeline
Generic

Chad Arnold

Arvada,CO

Overview

6
6
years of professional experience

Work History

General Manager

PuroClean of Broomfield
Thornton, CO
08.2023 - Current
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Led employee evaluations with constructive feedback to boost performance.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Trained employees on duties, policies and procedures.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Administered employee discipline through verbal and written warnings.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Guided management and supervisory staff to promote smooth operations.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created schedules and monitored payroll to remain within budget.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

General Manager

Budget Towing and Transportation
Mount Vernon, WA
08.2017 - 01.2021
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Designed sales and service strategies to improve revenue and retention.
  • Led employee evaluations with constructive feedback to boost performance.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Administered employee discipline through verbal and written warnings.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Created schedules and monitored payroll to remain within budget.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Planned and completed group projects, working smoothly with others.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to problems.

Service Advisor

Skagit Ford Lincoln Subaru Mazda
Burlington, WA

Timeline

General Manager

PuroClean of Broomfield
08.2023 - Current

General Manager

Budget Towing and Transportation
08.2017 - 01.2021

Service Advisor

Skagit Ford Lincoln Subaru Mazda
Chad Arnold