Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chad Baldridge

Pikeville,KY

Summary

Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Works to facilitate teams to develop action plans to address issues and presents solutions to management. Experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and attention to workflow efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Giovanni
Pikeville, KY
11.2023 - Current
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Checked orders for quality and completeness.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Ensured cleanliness and organization of dining areas for guest comfort.
  • Communicated effectively with staff to promote teamwork and efficiency.

Goat Farm

Helam Farm
Pikeville, Kentucky
06.2021 - Current
  • Use the farm equipment tools.
  • Keep chickens and goats' food stock.
  • Check on the animal's health.
  • Clean the barn out.
  • Completed routine maintenance and repair.
  • Completed day-to-day duties accurately and efficiently.

Back of House Staff Member

Mr. Gatti's Pizza
Pikeville, Kentucky
06.2021 - 11.2023
  • Prepared ingredients following safety and sanitation guidelines for food preparation.
  • Operated kitchen equipment efficiently to support food production processes.
  • Assisted in maintaining cleanliness and organization of the kitchen area.
  • Maintained cleanliness of work area throughout shift including sweeping, mopping, wiping down surfaces, and emptying trash bins.
  • Assisted in prepping and stocking the kitchen with necessary ingredients, tools, and equipment.
  • Handled customer complaints in a professional manner promptly addressing issues as they arose.
  • Operated commercial dishwashers to ensure proper sanitation of dishes and utensils.
  • Communicated with fellow staff members regarding menu changes or special requests from customers.
  • Cleaned cooking utensils after each use following company sanitation procedures.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
  • Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
  • Coordinated with other kitchen staff to ensure smooth operation and timely preparation of food.
  • Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Prepared workstations with ingredients and tools to increase efficiency.

Education

High School Diploma -

Pike County Central High School
Pikeville, KY
06-2019

Skills

  • Cash handling
  • Quality control
  • Food safety
  • Staff training
  • Equipment operation
  • Customer relationship management
  • Problem solving
  • Organizational skills
  • Sales expertise
  • Safety processes and procedures
  • Sales and upselling
  • Follow-up procedures
  • Team motivation
  • Problem-solving
  • Customer service focus
  • Staff development
  • Creative problem solving
  • Shift leadership

Certification

  • Cabinet for Health and Family Services of Food Handler

Timeline

Shift Leader

Giovanni
11.2023 - Current

Goat Farm

Helam Farm
06.2021 - Current

Back of House Staff Member

Mr. Gatti's Pizza
06.2021 - 11.2023

High School Diploma -

Pike County Central High School

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