Summary
Overview
Work History
Education
Skills
Timeline
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Chad Ballew

Versailles,MO

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, offering extremely strong customer service and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

11
11
years of professional experience

Work History

Sales Manager

Martin Metal
Versailles, MO
03.2017 - Current
  • Directed and coordinated products, services and sales activities.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Established relationships with key clients, while maintaining existing customer base.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Analyzed competitors' successes and failures, evaluating impact on market.
  • Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Performed sales consultations and educated clients on products and services.
  • Developed and implemented sales strategies to increase market share.
  • Achieved company growth and brand development through market expansion and sales.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Developed and implemented new sales strategies to update product lines.
  • Resolved customer complaints regarding sales and service.
  • Created and presented monthly reports to management on sales performance.
  • Coached, developed and motivated team to achieve revenue goals.
  • Attended trade shows for in-person engagement and network building.
  • Conducted market research and reported on competitors.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Gained market share in new sales performance through aggressive team training.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Supported sales team members to drive growth and development.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Prepared sales production reports for senior management.
  • Managed daily operations of sales department, including supervision of staff members.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Tracked monthly sales to generate reports for business development planning.
  • Implemented process changes designed to streamline workflow within the department.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Planned and completed group projects, working smoothly with others.
  • Delivered products to customer locations on time.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered 20 to 40 calls per shift to assist with customer questions and concerns.

Production Supervisor

Gates Rubber Company
Versailles, MO
06.2013 - 03.2017
  • Conducted regular performance reviews for each employee to identify areas for improvement.
  • Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Created detailed reports outlining progress on various projects.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Implemented cost-saving measures while maintaining high levels of product quality.
  • Established and updated production schedules to meet changing demands.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Collaborated with management team to develop strategies for improving efficiency in the production area.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Provided feedback and guidance to personnel regarding their job performance and development plans.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Ensured safety regulations were followed by all personnel in the production area.
  • Resolved any conflicts between employees in a professional manner.
  • Developed comprehensive training programs for new hires in order to increase productivity.
  • Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Maintained accurate records of daily production activities.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Observed and monitored utilization of equipment.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Trained new staff on production processes and procedures.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Identified opportunities for process improvements through analysis of existing workflows.
  • Communicated effectively with other departments to ensure smooth workflow from start to finish.
  • Coordinated resources across multiple teams and projects as needed.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Prepared operations data to produce comprehensive reports to management.
  • Coordinated production requirements with material handling and staffing functions.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Planned and completed group projects, working smoothly with others.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Morgan Co. High School
Versailles, MO
05-1996

Skills

  • Sales Reporting
  • Pipeline Management
  • Revenue Forecasting
  • Client Relationship Management
  • Sales Tracking
  • Sales Team Training
  • Account Management
  • Order Management
  • Strategic Planning
  • Territory Sales Management
  • Sales Planning
  • Market Research
  • Staff Management
  • Marketing Strategy
  • Sales Strategy Development
  • Sales Expertise
  • Market Research, Forecasting, and Analysis
  • Product Knowledge
  • Continuous Improvements
  • Team Oversight
  • Rapport and Relationship Building
  • Exceeds Sales Goals
  • Exceptional Multi-Tasker
  • Superb Time Management
  • Relationship Building
  • Sales and Market Development
  • Territory and Account Management
  • Excellent Communication Skills

Timeline

Sales Manager

Martin Metal
03.2017 - Current

Production Supervisor

Gates Rubber Company
06.2013 - 03.2017

High School Diploma -

Morgan Co. High School

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Chad Ballew