Chad Battisti
Long Beach,CA
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
28
28
years of professional experience
Work History
Chief Operating Officer
Spearpoint Logistics
08.2022 - Current
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Monitored key business risks and established risk management procedures.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established key performance indicators for each department to track progress towards organizational goals effectively.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Led operational oversight and budgetary supervision for 7 warehouse locations.
Director of Operations and Business Development, Western Region
Lotte Global Logistics North America (LGLNA)
07.2021 - 08.2022
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Championed corporate social responsibility initiatives, engaging employees in community outreach events and fostering a positive company image.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
Senior Vice President of Business Development and Logistics
LMD Integrated Logistic Services Inc.
12.2015 - 07.2021
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Built high-performing teams by recruiting top talent, establishing clear expectations, and providing ongoing professional development opportunities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated competitive landscapes to identify trends, assess risks, and capitalize on opportunities for growth or improvement within the organization.
- Managed budgets effectively, ensuring financial stability while investing in areas critical for future growth.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Oversaw mergers and acquisitions activities, successfully integrating acquired companies into existing operations for seamless transitions.
- Championed corporate social responsibility initiatives, aligning company values with community needs and stakeholder expectations.
Account Executive
Old Dominion Freight Line
08.2012 - 01.2016
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Stayed current on company offerings and industry trends.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Achieved or exceeded company-defined sales quotas.
- Prepared additional quotes for current clients to upsell products and services.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Kept detailed records of daily activities through online customer database.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Executed successful sales strategies to convert leads into customers.
General Manager
The Madison De L'opera Group
09.2005 - 09.2012
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Collaborated with cross-functional teams to develop innovative solutions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reported issues to higher management with great detail.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Firefighter
California Department of Forestry and Fire Protection (CAL FIRE)
06.2001 - 01.2009
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Inspected fire and life safety systems and equipment for proper placement at properties.
- Assisted in prevention of fires through public education programs.
Operations Manager
J.M Rosen's Corp.
08.1996 - 06.2005
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Raised property accuracy and accountability by creating new automated tracking method.
- Increased profit by streamlining operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled staff training initiatives aimed at improving the workforce to meet dynamic industry demands.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Education
Bachelor of Science - BS, ESM -
Union Institute & University
Los Angeles, CABusiness Administration and Management -
Vanguard University of Southern California
Costa Mesa, CAMaster of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies -
Pepperdine Graziadio Business School
Malibu, CA06.2025
Skills
- Business Process Improvement
- New Business Development
- Sales Operations
- Planning and coordination
- Management Team Leadership
- Systems Organization
- Business process reengineering
- Strategic Planning
Timeline
Chief Operating Officer
Spearpoint Logistics
08.2022 - Current
Director of Operations and Business Development, Western Region
Lotte Global Logistics North America (LGLNA)
07.2021 - 08.2022
Senior Vice President of Business Development and Logistics
LMD Integrated Logistic Services Inc.
12.2015 - 07.2021
Account Executive
Old Dominion Freight Line
08.2012 - 01.2016
General Manager
The Madison De L'opera Group
09.2005 - 09.2012
Firefighter
California Department of Forestry and Fire Protection (CAL FIRE)
06.2001 - 01.2009
Operations Manager
J.M Rosen's Corp.
08.1996 - 06.2005
Bachelor of Science - BS, ESM -
Union Institute & University
Business Administration and Management -
Vanguard University of Southern California
Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies -
Pepperdine Graziadio Business School
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