
As a salesman with hands-on experience representing Topcon solutions, focused on precision measurement, GNSS, and construction technology. Known for building strong relationships and helping contractors, surveyors, and engineers find the right solutions for their needs. Comfortable running product demos, managing a territory, and spotting opportunities to grow business. Consistently hits sales goals while delivering solid customer support and building long-term partnerships. Motivated, detail-oriented, and focused on helping customers see real value from the technology they use.
As a OSR, my primary responsibilities involved taking exceptional care of my rental customers, building and maintaining strong relationships, managing the rental of construction equipment, and documenting construction sites. My key duties and responsibilities included
Customer Relationship Management: Cultivating and maintaining long-term relationships with rental customers to understand their needs and provide tailored solutions. Offering personalized service to ensure customer satisfaction and foster loyalty.
Equipment Rental Management: Managing the rental process for a diverse range of construction equipment. This includes assessing customer requirements, recommending suitable equipment, and negotiating rental agreements to achieve mutually
beneficial terms
Site Visits and Documentation: Conducting regular visits to construction sites to document project progress and assess equipment usage. Taking detailed notes and photographs to provide accurate records and support effective decision-making
Customer Support: Providing outstanding post-rental support to address any issues or concerns promptly. Ensuring that equipment is delivered on time, in good condition, and meets customer expectations
Coordinating with logistics and operations teams to ensure the timely and efficient delivery and pick-up of rental equipment. Monitoring inventory levels and availability to meet customer demands.
As a participant in the Sales Development Program at United Rentals, I gained valuable insights and skills in various aspects of the company's operations, sales techniques, and customer engagement practices. My key activities and responsibilities included
Comprehensive Learning: Engaging in an intensive training program to understand the operational processes and business model of United Rentals. This included gaining in-depth knowledge of the products and services offered, as well as the company's market positioning and competitive landscape.
Cold Calling: Developing and refining my cold-calling skills by reaching out to potential clients to introduce United Rentals' offerings. Learning effective communication techniques to capture the interest of prospects and schedule appointments for further discussions.
Job Shadowing: Shadowing experienced sales representatives to observe and learn best practices in client interactions, sales presentations, and negotiation techniques. Gaining real-world experience by participating in client meetings and site visits.
Sales Techniques: Learning and applying various sales methodologies and strategies to effectively engage with clients and close deals. This included understanding customer needs, presenting tailored solutions, and addressing objections.